The latest news and insights about Dynamics 365

Dynamics 365 guidance for teams managing finance, operations, CRM, reporting, and business growth.

Latest Updates

Microsoft OCR for Dynamics 365: How Havi Delivers AI Invoice Automation

By Marcie Nguyen | Jul 2, 2026

Microsoft OCR for Dynamics 365 helps businesses extract supplier invoice data and automate accounts payable processes using AI-powered optical character recognition (OCR) . Native OCR is available thr...

What Is Microsoft Dynamics 365? Applications, AI and Pricing

By Marcie Nguyen | May 19, 2026

Microsoft Dynamics 365 is an agentic, cloud-based business platform that combines enterprise resource planning (ERP) and customer relationship management (CRM) into a single, modular suite, with Micro...

Dynamics 365 Cloud: What It Is, How It Works, and Key Capabilities

By Marcie Nguyen | Jan 19, 2026

Microsoft Dynamics 365 Cloud enables organisations to run ERP and CRM together on a single, cloud-first platform, rather than across separate systems . It brings finance, operations, sales, and servic...

Business Central ERP (Australia): What It Is, Who It Fits, and How It Compares

By Marcie Nguyen | Jan 14, 2026

Dynamics 365 Business Central is Microsoft’s cloud ERP for small to mid-sized organisations, connecting finance and operations in one system . As the successor to Dynamics NAV (Navision), it shifts th...

Microsoft Dynamics for Nonprofits: Features, Pricing and An Aussie Case

By Marcie Nguyen | Dec 10, 2025

Microsoft Dynamics 365 for Nonprofits is a specialised suite of products designed to help charities manage donors, volunteers, programs, grants, and financial operations in one system . Built within t...

Top 7 Dynamics 365 Supply Chain Management Features For Australia

By Marcie Nguyen | Oct 8, 2025

Dynamics 365 Supply Chain Management (SCM) is Microsoft’s enterprise application for managing forecasting, planning, procurement, manufacturing, warehousing, logistics, and costing within a unified sy...

Dynamics 365 AI: Copilot, In-App Features and Pricing for Australia

By Marcie Nguyen | Sep 26, 2025

Dynamics 365 AI is Microsoft’s suite of embedded artificial intelligence capabilities, built directly into its ERP and CRM applications . It works through Copilot and other AI services embedded in wor...

Dynamics 365 Customer Insights: Features and Implementation for Australia

By Marcie Nguyen | Sep 19, 2025

Dynamics 365 Customer Insights is Microsoft’s unified customer data and engagement platform that merges a customer data platform (Customer Insights – Data) with real-time journey orchestration (Custom...

Dynamics 365 Business Central for IWs: What It Is & Guide for Australia

By Marcie Nguyen | Sep 18, 2025

Microsoft Dynamics 365 Business Central for Information Workers (IWs) is a specialised trial program that allows organisations to evaluate the Business Central system in a safe, non-production setting...

Business Central Finance: Features and AI Benefits for Australia

By Marcie Nguyen | Sep 4, 2025

Business Central Finance is Microsoft’s mid-market ERP finance suite designed for Australian SMEs, combining local compliance, AI-driven automation, and deep Microsoft 365 integration in one platform ...

Business Central vs Dynamics 365: Key Differences For Australia

By Marcie Nguyen | Sep 3, 2025

Dynamics 365 is Microsoft’s enterprise suite of intelligent business applications, while Business Central is one of its ERP applications tailored for small and mid-sized businesses (SMBs) . Business C...

Business Central Sales: 10+ Ways It Helps Australians Sell Smarter

By Marcie Nguyen | Sep 3, 2025

Business Central Sales is the dedicated sales capability within Dynamics 365 Business Central. It allows Australian SMEs to manage the entire quote-to-cash cycle in one platform, removing the need for...

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Latest Updates

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