AI AUTOMATION FOR ERP & CRM - AUSTRALIA & APAC

Your team shouldn't be doing this work. AI should.

Your team is spending hours on work that shouldn't require a human - entering data, chasing invoices, answering the same questions. AI fixes that, and Havi's experts architect it into how your business actually runs.

Consult with our AI experts Explore our AI Agents

5+ AI Agents

10+ Industries Covered

5+ Business Functions

WHY AI AUTOMATION IN ERP & CRM

When AI handles the routine, your team handles what matters.

Your team stops doing the work AI can do

AI takes over the repetitive inputs, such as purchase orders, invoices, call notes, so your people spend their time on work that actually needs them.

Customers who get a faster response

AI flags what needs attention before anything slips. Faster replies, consistent follow-ups, your customers notice the difference.

Decisions you can actually trust

Demand forecasts, stock levels, sales pipeline. The data is there when you need it, not a day after someone updates a spreadsheet.

Operations that scale as you grow

More orders and more customers used to mean more manual work. AI handles the volume so your team doesn't have to absorb it.

OUR AI AGENT SUITE

Practical AI agents built to give your team hours back every week

Invoice processing in seconds, not minutes

Your team reviews and approves - the agent does the rest. It reads supplier invoices, validates them against purchase orders, and creates vendor bills in your system automatically. Accurate, auditable, and done.

99%extraction accuracy

<30sper invoice

See how it processes invoices

Email enquiries to draft quotes automatically

When a sales enquiry lands in your inbox, this agent reads it, extracts the details, and builds a draft quotation in your system ready for your team to review. No re-typing, no delays, just a clean quote waiting for approval.

60%faster sales processing

100%stays inside Odoo

See how it handles sales enquiries

Customer purchase order to sales order in seconds

The agent reads incoming purchase orders, by email or PDF, extracts every line item, and creates a draft sales order in your system with the original document attached. Your team checks it before anything is confirmed.

90%time saved per order

24/7processing

See how it converts purchase orders

Every call captured, qualified, and in your CRM.

The agent handles inbound and outbound calls, asks the right questions, and posts a complete lead record into your CRM automatically. Your sales team follows up with everything they need, not a half-remembered conversation.

100%calls documented

Zeromanual call notes

See how it handles a real call

Ask your Odoo data a question. Get the answer straight away.

Instead of navigating menus, building filters, or waiting for someone to export a spreadsheet, your team simply asks a question and gets instant answers from live Odoo data, from financials and inventory to sales and project performance.

Livedata from Odoo

Zeroreport exports needed

See how it answers a question

More AI agents on the way

We're building agents for several business workflows, all designed to live inside your existing system. Tell us which workflow is costing your team the most time and we'll tell you what's coming.

Tell us what you need

All built with enterprise-level security

Your data is encrypted at every step

All data, from input to output, is encrypted to protect against breaches.

Only the right people see the right data

AI agents integrate with your existing role-based access controls inside your systems.

Meets GDPR and ISO 27001 standards

Built to global security and compliance requirements from day one.

Real-time monitoring, 24/7

Anomalies are detected and flagged automatically - before they become problems.

HOW WE WORK WITH YOU

We design AI around how your business runs and stay to make sure it works.

We learn your business first

Before any AI or technology talk, we dig into how your team works, where time is wasted, and where errors happen.

We design the right AI fit

We map exactly where AI helps and where people stay in control, before a single line of code is written.

Built around your processes

Your system is built around your real processes and tested against real scenarios before it goes live.

Your team, ready from day one

Before go-live, we train your team and document every workflow, so there are no surprises on the other side.

We stay long after go-live

As your business changes, we keep refining workflows and adding automation so the system keeps delivering.

Ready to see how AI works for your business?

Book an AI consulting session

AI AUTOMATION IN ACTION

AI for the work your team does most

SALES & MARKETING

Pipeline moves faster when admin isn't in the way.

AI scores leads, logs follow-ups, and updates records automatically. Your team focuses on the conversations that close deals.

CUSTOMER SERVICE

Customers get answers faster. Your team stays focused.

AI handles the routine ones, order status, appointments, FAQs, around the clock. Your team can focus on the cases that actually need them.

SUPPLY CHAIN

See stock problems coming, before they hit.

Demand is tracked and reorders triggered automatically. Your team steps in when something needs a judgment call.

MANUFACTURING

Production schedule accurate in real time.

Equipment and material levels monitored continuously by AI. Your team gets alerted early, with enough time to act.

FINANCE

Invoice to vendor bill in under 30 seconds.

AI reads the invoice, matches it to the purchase orders, and posts it automatically. Your team reviews and approves, nothing else.

DATA ANALYTICS

From raw data to clear answers, automatically.

AI pulls data across your business, builds reports, and flags issues automatically. Your team focuses on decisions, not data-gathering.

Not sure where to start?

Tell us which team or workflow is costing you the most time. We'll take it from there.

Start the conversation

SEAMLESS INTEGRATION

AI that fits into how you already work.

We don't replace what's working. We connect AI directly into your existing ERP, CRM, e-commerce, financial, and communication systems - so your workflows get faster and smarter without forcing a rebuild.

Your people stay in control. AI handles the rest.

See how it connects

INDUSTRIES WE WORK WITH

We build the AI to fit how your industry runs.

Manufacturing

Your team gets alerted to equipment issues and material shortages before they disrupt production.

Get a manufacturing review

Wholesale & Distribution

Purchase orders and invoices get processed automatically, so your team handles exceptions, not data entry.

Explore your wholesale options

Retail & E-commerce

Your stock levels stay accurate and customer queries get answered around the clock, without extra headcount.

See what's possible for your store

Construction

Your project costs and compliance documents stay on top of, so budget blowouts are caught early, not at handover.

Discover what fits your projects

Professional Services

Invoicing, billing, document processing, your team reviews and approves, AI does the rest.

Find what works for your team

Logistics and Supply Chain

Your stock levels, fulfilment, and delivery schedules stay accurate, even as order volumes grow.

See AI for Logistics

Education

Less time on admin, more time with students, because the routine work runs itself.

Talk through your institution

Finance

Your invoices get matched, posted, and reconciled automatically, your team reviews and approves.

Transform Finance with AI

Don't see your industry? Let's talk.

Every business has work that AI can handle. If your industry is not listed, tell us which workflow is costing your team the most time, we will show you what is possible.

Get a personalised consultation

COMMON QUESTIONS

Got questions about AI automation? We've got answers.

What business tasks can AI actually automate?

AI handles work that's repetitive and rule-based, such as invoice processing, order entry, lead qualification, document matching, and routine customer queries. If your team does the same task the same way more than a few times a week, AI can likely take it over. Your people stay on the work that needs judgement and context.

Can AI replace our ERP system?

No, AI cannot replace an ERP system. An ERP manages the core structure of your business: finance, inventory, procurement, and operations. AI works inside that structure, automating the manual parts and making better use of the data already there. Together, they give your business something neither can offer alone.

Can AI work with the systems we already have?

Yes, AI connects into your existing systems rather than replacing them. Whether you're running an ERP, a CRM, accounting software, or a mix of platforms, AI agents are built to work inside what you already have.

How does AI predictive analytics help my business?

AI predictive analytics helps your business anticipate problems before they happen, including stock shortages, demand spikes, equipment failures, so you act early instead of reacting late. It reads your historical and live data continuously, giving your team an accurate picture of what's coming rather than what's already gone wrong.

How much does it cost to add AI to my existing system?

It depends on which workflows you need to automate, the systems involved, and the scale of your operations. We scope every project around your specific needs. Start with a conversation →

How can AI in CRM improve customer relationship?

AI in CRM improves customer relationships by helping your team respond faster, follow up consistently, and focus on the customers who need attention most. It scores leads, tracks every interaction, and surfaces the right information at the right moment, so nothing gets missed and no customer feels like an afterthought.

Can your AI solutions be tailored to my business?

Yes, every AI solution Havi builds is designed around how your business actually works. We don't apply a fixed template. We learn your workflows first, then build the automation around them. Tell us what you're dealing with and we'll show you what's possible →

START THE CONVERSATION

Your team's time is too valuable to spend on work AI can do.

Tell us a bit about your business and the workflow that's slowing your team down the most. We'll show you exactly how an AI agent would handle it - inside your existing system, with your data, reviewed by your people.

Free initial consultation - no commitment.
We learn your operations before recommending anything.
No lock-in contracts.
We'll respond within 24 hours on business days (AEST).

OR REACH US DIRECTLY

info@havi.com.au

1300 696 366 (within Australia)

+61 2 8379 1239 (outside Australia)