TABLE OF CONTENTS
- 1. Website and Customer Experience
- 1.1. Website & eCommerce: Guided Onboarding, New Templates, Google Merchant Sync
- 1.2 Live Chat and Discuss: Expertise Routing, Chat Insights, Status Controls
- 2. Sales, CRM and Subscriptions
- 2.1 Sales: Editable Optional Products, Catalogue Sections, Portal Top-Up
- 2.2. CRM and Marketing: AI Probability, Lead Sources, Kanban Linking
- 2.3. Subscriptions: Prorated Billing, One-Time Sales, Portal Edits
- 3. Inventory, Purchase and Barcode
- 3.1. Inventory and Purchase: Packages within Packages, Forecasted Reports, Suggested Quantity to Replenish
- 3.2. Barcode: Operation Descriptions, Product Source Location, Lot and Serial Number Properties
- 4. Manufacturing, Shop Floor & Planning
- 4.1. MRP: Gantt View, Editable Deadlines, Labour-Based Valuation
- 4.2. Shop Floor & Planning: Barcode Workflows, Shift Scheduling, Routing Edits
- 5. Project, Timesheets and Services
- 5.1. Project and Timesheet: Smart Assign, Mobile Grid View, Priority Alerts
- 5.2. Field Service and Appointments: Calendar View, Technician Tracking, Mass Planning
- 6. HR, Payroll and Expenses
- 6.1. Payroll: Redesigned Engine, Payslip Correction, Unified Master Report
- 6.2. Time Off and Expenses: Odoo Master Cards, Multi-Expense Submission, Complex Duration
- 7. Accounting, Compliance and ESG
- 7.1. Accounting: Peppol Invoicing, Bank Sync, BAS Reports
- 7.2. ESG App: Scope 1–3 Emissions, CSRD Reporting, Auto Category Mapping
- 8. AI, Documents and Sign
- 8.1. AI App: Prompt Commands, Auto Field Completion, Voice and Web Search
- 8.2. Sign and Documents: Bulk Signing, Chatter Integration, Access Controls
- Odoo 19: What’s Coming For Australia?
- 1. Fully compliant Payroll AU with STP Phase 2 and SuperStream
- 2. ABA file payments, Direct Debit for wages/super
- 3. Multi-stream YTD import, backpay, and validations
- 4. 2025–26 tax rules, STSL changes, ATO security
- 5. Peppol invoicing, GST toggle, fringe benefits, BAS automation
- 6. Tyro integration
- 7. Roadmap: SBR BAS lodging, Open Banking, PEL Access, Fiduciary Program
- Odoo 19’s FAQs For Australian Teams
- 1. How should Australian businesses prepare?
- 2. How is Odoo 19 different from Odoo 18 in Australia?
- 3. How can AI in Odoo 19 be tailored for real business outcomes?
- 4. How can I try Odoo 19 or upgrade from my current version?
Commitment To ERP Service Quality: Havi Technology Is Certified To ISO 9001:2015 Quality Management System
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Marcie Nguyen
Marcie is a skilled writer at Havi Technology focusing on creating content for marketing, eCommerce, point of sales, and ERP solutions. With over 8 years of experience in the retail, eCommerce and ERP technology sectors, Marcie is dedicated to providing insightful answers to business owners of all scales.
TABLE OF CONTENTS
Want to see how Havi can help with your ERP software implementation?
Let our dedicated team support you every step of the way.
On May 16th 2024, Havi Technology, specialising in digital transformation and ERP solutions for businesses, is incredibly proud to hold JASANZ accredited certification for the internationally recognised ISO 9001:2015 Quality Management System Standard.
This recognition affirms Havi's unwavering commitment to quality in the design, development, implementation, and support of ERP solutions.
Our Motivation To Achieving The ISO 9001:2015 Certification
We spoke with Ryan, our Technical Director, to reveal the behind-the-scenes motivations for this recent ISO 9001:2015 Certification completion.
1. Can you tell us Havi Technology’s motivations for pursuing ISO 9001:2015 Certification?
"Stepping up the game with the ISO 9001:2015 Certification was our strategic movement in organisational enhancement and reinforcing our record of excellent service in the competitive ERP sector. We aimed to improve internal processes, enhance customer satisfaction, reinforce Havi's position as a leader in the ERP service industry in Australia and Southeast Asia, and stay ahead in providing cutting-edge ERP solutions. The achievement is proof of our excellent performance in delivering high-quality services to our current and future clients”, stated Ryan.
2. From your perspective, what key success factors contributed to Havi Technology's recent achievement?
“We implemented ISO 9001:2015 standards into our daily operations and ensured that everyone in the team confidently understood the specific requirements of the ISO 9001:2015 criteria. We also had several internal audits to identify areas for improvement. Our focus is always continuously improving the services, so it wasn’t difficult for the whole team to put the standards into our everyday operations.”, said Ryan.
ISO 9001:2015 Certification In Improving Our Client's Experience
1. Can you explain how achieving the ISO 9001:2015 Certification brings value to Havi's clients?
“For our business, this achievement is more than just a milestone. It is a tangible advantage for our clients. Achieving the certification allows us to comply with the high standards of the ISO 9001:2015 framework and guarantee consistency in service delivery. This means that our clients can always receive the exceptional quality expected from Havi Technology. When you choose to work with Havi, you can rest assured that our service deliveries will meet stringent international standards for quality management.
We will continue to refine our procedures and proactively mitigate potential risks. As a result, our clients will not only receive high-quality but also better service performance and security.” said Ryan.
2. Please share how Havi Technology will prepare for quality management and continuous improvement in the future.
“This is not the end of our transformation journey, but an enhancement in our credibility for quality management and continuous improvement. Havi’s focus now shifts to managing and maintaining the quality management system to align our procedures with industry best practices. All team members are encouraged to have access to the latest information and resources to develop and provide robust ERP solutions. To make sure, we recognise the importance of everyone’s commitment to every training session.” - said Ryan.
About Havi Technology
Havi Technology is trusted by a broad range of local and global clients to design solutions that address the specific needs and goals of individual businesses. Our commitment to this accomplishment primarily stems from our thorough understanding of diverse markets and our desire to utilise the ERP system's potential.
We provide an extensive suite of services to enhance and optimise your business processes. This includes business process consultation, bespoke ERP system design and implementation, custom integration, training and ongoing support. Explore our services at: https://havi.com.au/erp-services