Microsoft Dynamics 365 -
AI-powered CRM & ERP Solution

As a Microsoft Partner in Australia, we combine our expertise with business ingenuity to design and implement intelligent CRM and ERP business applications for your organisation.

Reimagine how you work and deliver customer service

GET FASTER
RESULTS

Quickly adopt solutions and connect with existing systems, enabling your teams to change how they work and get results faster.

PUT AI
TO WORK

Enhance your productivity with Microsoft Copilot for Dynamics 365. This AI-powered feature is included at no extra cost with select licenses.

BRING DATA
TOGETHER

Unify your data and combine it with Microsoft AI to generate powerful, targeted insights that help enhance customer experiences.

ADAPT TO
WHAT'S NEXT

Redefine processes to respond to new opportunities and needs by integrating emerging technologies into your business.

Connected as a single source of truth across operations

Havi works with Microsoft to provide intelligent business applications that make our clients' organisations become more agile and reduce complexity without increasing costs.

From day one, we take time to understand your specific ambitions, challenges and pain points. Then we'll use Microsoft Dynamics 365 to connect your teams, processes, and data across your entire organisations, giving every team an edge.

What is Microsoft Dynamics 365?

Microsoft Dynamics 365 is a suite of intelligent business apps (CRM and ERP) that enable you to deliver exceptional customer experiences and operational agility through AI-powered insights.

Dynamics 365 applications are made to work together - and with your existing systems - for the only business platform that breaks down data silos across Sales, Marketing, Service, Finance, Supply Chain, and more. As a result, you can get a complete view of business and customer data in one place for informed decision-making.

As a Microsoft Partner in Australia, we are helping you tailor and build on their solution to run your entire business and deliver greater results.

Achieve more with Microsoft Dynamics 365 applications and AI

Grow revenue by aligning sales and marketing efforts

  • Create more personalised journeys with AI-driven insights.

  • Utilise intelligent customer insights to close deals faster and win more customers.

  • Automate repetitive tasks and simplify sales processes.

Dynamics 365 Sales
Dynamics 365 Customer Insights
Microsoft Copilot for Sales

Speed up issue resolution with AI and automation

  • Give customers consistent support across multiple channels.

  • Personalise service experience with AI-powered insights.

  • Offer self-service options to resolve issues faster.

Dynamics 365 Customer Service

Foster agility and efficiency in finances and operations

  • Utilise AI-driven insights to manage risks proactively.

  • Streamline processes and improve cash flow with automation.

  • Gain a consistent 360-degree view of financial operations for informed decision-making.

Dynamics 365 Finance
Dynamics 365 Project Operations

Be agile and thriving with a digital supply chain

  • Detect issues proactively and react fast to avoid disruptions.

  • Maximise asset performance to enhance productivity.

  • Attain increased visibility into supply chain efficiency.

Dynamics 365 Supply Chain Management

Empower field teams with AI, IoT, and mixed reality

  • Quickly identify issues and provide solutions using AI.

  • Collaborate in real-time with experts to resolve issues faster.

  • Automate resource-intensive task and streamline work order management.

Dynamics 365 Field Service

Smart, AI-enabled ERP for SMBs

  • Boost efficiency with AI and automated workflows.

  • Increase revenue with precise cash flow forecasts.

  • Flexibility to manage your business from anywhere.

Dynamics 365 Business Central

We steer your business at every stage, from start to finish

Process mapping & ERP Gap analysis

We delve into your business processes, then recommend suitable software, and provide a detailed roadmap to match your goals, timeline and budget.

Implementation

Our expertise in technology stack and industry-specific business processes enables faster time to value and ensures a smooth implementation.

Customisation

By deeply reviewing your workflows, we identify areas to improve by customising and integrating the system to fit exactly what you need.

Training

We offer essential training services to help businesses make the most of their new ERP system.

Ongoing Support

To ensure and drive continuity, we provide a dedicated support to ensure long-term benefits with your Dynamics 365.

We deliver ERP solutions across industries

Got questions about Dynamics 365? Get your answers here!

1. Why should I use Microsoft Dynamics 365?

2. Is Dynamics 365 scalable as per my business growth?

3. Can I integrate native and third-party apps with Dynamics 365?

4. Can I customise Dynamics 365 based on my requirements?

5. Is there a business intelligence tool in Dynamics 365?

6. How much does Dynamics 365 implementation cost?

We're ready to hear about your challenges and goals

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