Return and Refund


For physical products only

Return and Refund Policy For Physical Products

Thanks for purchasing our products at Havi


You have 7 calendar days to return an item from the date you received it

To be eligible for return, your item must be returned in their original packaging, along with all included accessories, be in new condition suitable for resale, and must not have been damaged during the time the product is in your possession, including up until we receive the product.

Your item needs to have the receipt or proof of purchase


After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 7 calendar days have passed, you will not be eligible for a refund.


You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund

If anything is unclear or you have more questions feel free to contact our customer support team.