TABLE OF CONTENTS
- 1. Website and Customer Experience
- 1.1. Website & eCommerce: Guided Onboarding, New Templates, Google Merchant Sync
- 1.2 Live Chat and Discuss: Expertise Routing, Chat Insights, Status Controls
- 2. Sales, CRM and Subscriptions
- 2.1 Sales: Editable Optional Products, Catalogue Sections, Portal Top-Up
- 2.2. CRM and Marketing: AI Probability, Lead Sources, Kanban Linking
- 2.3. Subscriptions: Prorated Billing, One-Time Sales, Portal Edits
- 3. Inventory, Purchase and Barcode
- 3.1. Inventory and Purchase: Packages within Packages, Forecasted Reports, Suggested Quantity to Replenish
- 3.2. Barcode: Operation Descriptions, Product Source Location, Lot and Serial Number Properties
- 4. Manufacturing, Shop Floor & Planning
- 4.1. MRP: Gantt View, Editable Deadlines, Labour-Based Valuation
- 4.2. Shop Floor & Planning: Barcode Workflows, Shift Scheduling, Routing Edits
- 5. Project, Timesheets and Services
- 5.1. Project and Timesheet: Smart Assign, Mobile Grid View, Priority Alerts
- 5.2. Field Service and Appointments: Calendar View, Technician Tracking, Mass Planning
- 6. HR, Payroll and Expenses
- 6.1. Payroll: Redesigned Engine, Payslip Correction, Unified Master Report
- 6.2. Time Off and Expenses: Odoo Master Cards, Multi-Expense Submission, Complex Duration
- 7. Accounting, Compliance and ESG
- 7.1. Accounting: Peppol Invoicing, Bank Sync, BAS Reports
- 7.2. ESG App: Scope 1–3 Emissions, CSRD Reporting, Auto Category Mapping
- 8. AI, Documents and Sign
- 8.1. AI App: Prompt Commands, Auto Field Completion, Voice and Web Search
- 8.2. Sign and Documents: Bulk Signing, Chatter Integration, Access Controls
- Odoo 19: What’s Coming For Australia?
- 1. Fully compliant Payroll AU with STP Phase 2 and SuperStream
- 2. ABA file payments, Direct Debit for wages/super
- 3. Multi-stream YTD import, backpay, and validations
- 4. 2025–26 tax rules, STSL changes, ATO security
- 5. Peppol invoicing, GST toggle, fringe benefits, BAS automation
- 6. Tyro integration
- 7. Roadmap: SBR BAS lodging, Open Banking, PEL Access, Fiduciary Program
- Odoo 19’s FAQs For Australian Teams
- 1. How should Australian businesses prepare?
- 2. How is Odoo 19 different from Odoo 18 in Australia?
- 3. How can AI in Odoo 19 be tailored for real business outcomes?
- 4. How can I try Odoo 19 or upgrade from my current version?
AI in education refers to the use of adaptive learning platforms, intelligent tutoring systems, and generative AI tools to personalise learning, reduce teacher workload, and support data-driven decision-making across schools and universities.
AI adoption is rising quickly: an IDC study shows that 86% of education organisations now use generative AI, the highest of any industry. This trend is further supported by findings from the latest Microsoft Education survey.
In Australia, education providers are facing rapid shifts in curriculum expectations, workforce capacity, and digital literacy. This combination of challenges and opportunities is accelerating AI uptake across the country.
Across this guide, you will learn:
What Is AI in Education?
AI in education refers to digital systems that analyse student performance, generate learning materials, automate teaching tasks, and adapt content in real time to improve learning and school operations.
According to Microsoft Education’s special report, 36% of education providers and 30% of students use AI daily in their roles or for school-related purposes.
At a practical level, AI tools operate by identifying patterns in student behaviour, recommending next steps, and producing draft materials that educators can refine. These tools are emerging as support systems, not replacements, for teachers, lecturers and support teams.
Key Types of AI Used in Education:
Overall, AI now plays a tangible role in how students learn and how educators plan, teach and assess. Building on this understanding, we can now examine the main benefits AI offers to education providers in the next section.
Core Benefits of AI in Education
AI in education strengthens personalisation, reduces teacher workload, improves student engagement, supports language development, and enhances inclusion for diverse learners. These benefits stem from AI’s ability to analyse patterns, adapt tasks in real-time, and automate routine instructional or administrative work. Below are the core advantages most relevant to schools and universities.
Personalised and Adaptive Learning
AI personalises learning by adjusting difficulty, pace and content based on each student’s performance. Through customised feedback and adaptive exercises, learners receive support that aligns with their pace and needs. This allows educators to manage diverse abilities more effectively while maintaining consistent learning progress.
Teacher Productivity & Support
By leveraging AI, teachers can boost productivity by automating time-consuming tasks such as drafting lesson plans, marking structured tasks, and preparing communications. These automations give them more time for planning, mentoring and instructional leadership, areas where human expertise remains essential.
Improved Student Engagement
AI tools boost student engagement by offering interactive exercises, simulations, and opportunities for low-pressure experimentation. This capability lets students dynamically explore concepts, receive instant feedback, and stay actively involved, which is especially beneficial for subjects that rely on practical, hands-on demonstrations.
Language and Literacy Support
Utilising AI to strengthen language and literacy development by providing adaptive language practice and multilingual translation support. These tools help students improve writing, comprehension and vocabulary, and they offer targeted support for EAL/D learners across Australian educational settings.
Support for Diverse Learners
AI supports diverse learners by offering accessible formats, specialised learning tools and early detection of learning difficulties. Text-to-speech options, visual adjustments and pattern-based indicators help teachers intervene sooner and more effectively for students who need additional assistance.
Together, these benefits show how AI strengthens the learning environment from multiple angles. Now, let’s explore practical use cases of AI across the learning lifecycle, from classroom instruction to assessment and student support.
Practical Applications of AI in Teaching, Learning, and Operations
AI supports the learning lifecycle by helping teachers design lessons, guiding students through personalised pathways, improving assessment quality, strengthening school operations, and supporting language learning. These use cases reflect how AI moves beyond theory and becomes part of daily teaching, learning, and administration in schools and universities.
AI for Teaching and Lesson Design
AI assists with lesson design by helping teachers brainstorm lesson plans, supporting materials and assignments. 31% of educators already use AI for lesson planning (Microsoft Education AI Report, 2025). It can also produce multiple versions of the same activity at varying difficulty levels, making it easier to differentiate for mixed-ability classes.
The faculty at the University of Manchester is actively utilising Microsoft 365 Copilot to achieve multiple efficiencies: streamlining curriculum development, accelerating research activities, personalising educational content, and ultimately saving significant time.
AI for Student Learning Support
AI boosts student learning by providing real-time adaptive exercises tailored to each student’s performance. Intelligent tutoring systems identify strengths and weaknesses, then adjust content or suggest next steps through data-driven learning pathways. According to the Microsoft Education AI report, 30% of students utilise AI for studying in ways that best suit their individual needs.
A recent Australian study found that Macquarie University students who utilised an AI-powered chatbot saw exam grades nearly 10% higher than non-using peers, with peak usage before the final exam. Post-test, 72% of users reported they would be very disappointed if they lost access to the technology (Microsoft News, 2025).
AI in Assessment and Feedback
AI-powered tools enhance the quality of assessment and feedback. They reduce the time teachers spend on marking by drafting rubric-aligned comments and generating low-stakes formative quizzes. Furthermore, these tools help ensure more consistent feedback by identifying misconceptions in student responses.
For example, after uploading student responses to a writing task, an AI system can generate draft comments for clarity, structure, and evidence use, allowing the teacher to refine rather than write feedback from scratch.
AI in School Operations and Administration
AI enhances school operations by automating tasks such as timetabling, communication workflows, attendance reporting, and routine helpdesk responses. Chatbots can answer common queries from students and parents, improving response times during busy periods.
Brevard Public Schools in Florida, for instance, developed an AI-driven chatbot to staff their help desk, enabling the IT team to respond to student and parent inquiries across the district.
AI for Language Learning Support
Language learning is significantly improved with AI support. It provides learns with immediate feedback on crucial aspects such as pronunciation, grammar, and vocabulary, along with real-time adjustments to the difficulty level. Adaptive algorithms, popularised by platforms like Duolingo and integrated into many mainstream language-learning apps, allow students to advance at their own optimal pace.
For example, a student can practise listening and speaking exercises that automatically increase in complexity as accuracy improves.
These examples illustrate how AI is already supporting teaching, learning, and school operations in practical, everyday ways. As AI adoption grows, it’s equally important for both educators and students to understand the responsibilities that come with these tools. The next section examines the key risks, limitations, and ethical considerations that must be addressed to ensure AI is used safely, fairly, and responsibly.
Key Risks, Limitations & Ethical Concerns of AI in Education
Schools and institutions must manage several AI-in-education risks, such as data privacy, algorithmic fairness, academic integrity, and over-reliance, highlighted by the Microsoft Study 2025. Addressing these limitations is vital for safe, fair, and responsible governance.
As schools and educational institutions adopt AI tools, thoughtful implementation becomes just as important as the technology itself. Clear policies, teacher training, transparent data practices and strong ethical guidelines ensure AI contributes positively to learning while protecting students’ rights and academic integrity. Responsible use sets the foundation for safe, equitable and trustworthy AI adoption in real Australian classrooms.
Practical Guidance for Using AI in Australian Institutions
To guide AI use in Australian education, schools and teachers need clear principles, readiness steps, and capability-building pathways to ensure safe, ethical, and effective implementation. This translates national and state policy, as referred to in the Australian Framework for Generative AI in Schools, into practical classroom and school-wide actions.
Core Principles for Using AI in Australian Schools
The Australian Framework establishes six core principles, including Teaching & Learning, Human & Social Wellbeing, Transparency, Fairness, Accountability, Privacy, Security & Safety. These principles guide safe adoption and form the foundation for any school-based AI practice.
By upholding these principles, AI will enhance learning outcomes while simultaneously safeguarding students' rights, safety, and cultural knowledge. Further details are available in the official Australian Framework for Generative AI in Schools.
AI Readiness Checklist for Schools and Teachers
A readiness checklist helps schools and education leaders evaluate whether the necessary policies, safeguards and professional learning are in place before AI is introduced into teaching, assessment or administration.
Key components include:
AI Literacy for Students and Educators
AI literacy ensures students and teachers understand how AI works, its limitations and ethical considerations. This requires schools to engage students in learning about generative AI, including its biases and limitations.
Essential elements include:
These capabilities ensure students develop digital judgment while maintaining academic integrity and autonomy.
FAQs About AI in Education
Is AI safe for use in schools in Australia?
Yes, AI can be used safely in Australian schools when it aligns with national and state guidelines. The Australian Framework for Generative AI in Schools requires schools to follow strict principles around privacy, safety, transparency, fairness, accountability and human oversight.
How is AI used in education?
AI is used in education to personalise learning, supports teachers by automating admin and generating lesson plans, and enhances language learning and accessibility through adaptive practice tools.
Will AI replace teachers?
No, AI is designed to support teachers, not replace them. It handles repetitive or data-heavy tasks, freeing teachers to focus on creativity, mentorship, and personalised guidance. Human skills, such as empathy, critical thinking, and classroom management, remain essential, and AI acts as a powerful assistant to enhance learning experiences.
What AI tools do teachers use?
AI tools, like NSWEduChat for classroom support and Duolingo for personalised language acquisition, improve teaching, learning, and assessment. They save teachers time, help assess student needs, and boost outcomes.
AI in education offers significant potential for improving personalisation, strengthening teaching practice and enhancing school operations, but it also introduces real risks that Australian schools must manage with care. AI can elevate learning, but only when it is used in ways that respect human judgment, protect privacy and uphold equity. If you’re seeking safe, effective, and responsible AI implementation pathways tailored to Australian needs, connect with our team of AI specialists for further discussion.
Article Sources
Havi Technology requires writers to use primary sources to support their work. These include white papers, government data, original reporting, and interviews with industry experts. We also reference original research from other reputable publishers where appropriate. You can learn more about the standards we follow in producing accurate, unbiased content in our AI Content Policy: