Odoo For Jewellery Management: Challenges, Solutions and Custom Features

Jewellery business management requires accurate measurements, especially in operations, stock control and costing. Issues such as jewellery inventory management based on weight, price determination and flexibility in post-production processes may hinder efficiency and customer satisfaction.

This blog discusses how Odoo can be a powerful jewellery shop management system. Additionally, we will explain how our team at Havi Technology customised Odoo for an Australian-based jewellery manufacturer to automate and streamline its operations.

What Are The Biggest Challenges In A Jewellery Business?

Before engaging with Odoo, our client - an Australian jewellery manufacturer, used a standalone accounting and inventory tracking software, which lacked flexibility, integration, and tracking capabilities. The biggest inconvenience was that the system could only recognise items or their weights individually, not simultaneously.

• Limited jewellery inventory tracking: The old system could only track the product quantity or total weight, but not both simultaneously. For example, they could record having two necklaces but lacked data on their combined weight, a crucial metric for gold-based businesses.
• Inefficient pricing display: The website could only show the price per gram, requiring customers to manually estimate the cost of a product. There was no way to provide an approximate total price.
• No post-production adjustments: Weight variations after production (i.e., from 20g to 18g) were not reflected, potentially leading to discrepancies.
• Outdated system: The legacy operational system was not user-friendly, complicating workflows for their team.
• Disconnected warehouse operations: They could not integrate warehouse processes with weight and quantity tracking, which further limited efficiency.

Why Is Odoo A Suitable Solution For Jewellery Management?

Odoo stands out as a powerful and flexible ERP for jewellery businesses for its adaptability in customising features for jewellery manufacturing, implementing tiered pricing structures, and integrating core modules for seamless operations. Below, we explore the key reasons why Odoo is an ideal choice for jewellery management:

1. Odoo adapts to jewellery manufacturing & other relevant businesses

As a highly adaptable ERP solution, Odoo allows us to customise its features. Any business can tailor Odoo to fit their specific needs, such as connecting with 3rd-party logistics and local carriers, developing solutions that support weight-based prices, or connecting with manufacturing devices and machines.

2. Odoo is capable of helping businesses optimise tiered price controls

Odoo allows for pricing configuration and customisations that are globally adaptable, enabling businesses to set and manage prices on the products’ variants and customers. For specific customisations, our team of experts can provide you with demos and tailored pricing solutions.

3. 6 Core Odoo modules that help transform a jewellery business

To help optimise their business operations, we implemented key Odoo modules, including Sales, Project, Inventory, Accounting, Purchase, and Website. The image below illustrates how these core Odoo modules transformed our client’s business:

These modules assist in optimising business processes, customer interaction, jewellery stock management, and finance management. Furthermore, Havi has also customised and extended the capabilities of these key modules to improve their core activities.

How Did Custom Odoo Features Optimise Jewelry Business Management?

Our custom Odoo solutions help the client achieve higher efficiency, from optimising order and backorder tracking to refining pricing tools and improving website functionality. The following illustration highlights our key custom Odoo features for jewellery store management:

1. Custom Sales features for seamless jewellery order management

To enhance sales efficiency, we tailored the Odoo Sales module with customised features. This makes ordering and communication as well as customer interactions much easier and more efficient.

For instance, we developed features that enable efficient order management and streamlined documentation, helping the client maintain accuracy and clarity in their operations. These enhancements ultimately contribute to a more efficient and customer-friendly sales experience.

2. Improved backorder management with Odoo Accounting

To help our client gain better order visibility into order fulfilment, we optimised the Odoo Accounting module to provide clearer insights into stock availability. These enhancements help our client streamline communication, ensuring customers and internal teams can easily access the order details.

With a higher level of invoice clarity and workflow synchronisation, they can manage inventories more efficiently and enhance overall operational processes.

3. Sales & Accounting customisations for multiple customer groups

Since the business deals with multiple customer groups, we implemented tailored solutions in the Sales and Accounting modules. These improvements ensure accurate invoicing and payment processing with multiple order billing and delivery addresses.

With better tracking and selection options, our client can now streamline order management, reduce errors, and improve financial consistency. These customisations enhance traceability and efficiency in managing complex customer relationships.

4. Custom quantity management to optimise jewellery inventory & sales

Managing jewellery products sold in different units (i.e. by piece or weight) requires a flexible and precise system. To address this, we implemented tailored measurement capabilities in Odoo that ensure consistency and accuracy across Odoo Inventory, Sales, and Accounting.

These enhancements streamline workflows by adapting to various order fulfilment scenarios, whether for immediate pickup, production-based orders, or mixed cases. Moreover, they improve billing accuracy for weight-based products, helping the business maintain transparency and customer trust while optimising inventory control.

5. Streamlined variant pricing management

Managing pricing for jewellery product variants is complex, especially when dealing with a wide range of designs and materials. To simplify this, we added a streamlined pricing feature that allows the client to set prices for product variants. This feature is integrated across the Odoo Website, Sales, and Inventory

This solution enables businesses to update variant pricing efficiently at a global level, reducing manual effort and ensuring accuracy. With improved control over pricing adjustments, the client can maintain transparency, optimise profitability, and effortlessly manage product variations.

6. Custom unit of measure to improve jewellery inventory & sales accuracy

To improve the accuracy of inventory and sales tracking, we implemented a more flexible measure feature tailored for jewellery product management. This allows the business to manage products by required attributes more efficiently while ensuring pricing and reporting clarity.

With these refinements, businesses can maintain consistency across records, improve operational productivity, and provide customers with accurate and transparent information.

7. Website enhancements for better customer experience

Our team also upgraded their website to improve the shopping experience, offering better pricing visibility, easier checkout process, and better access to product information.

By streamlining navigation and optimising how product details are presented, customers can now make informed purchasing decisions more easily. These improvements enhance transparency, simplify transactions, and create a more user-friendly shopping journey.

Partner With Havi Technology To Get Your Odoo Ready

Our support for Odoo implementation enabled the client to exploit the Odoo system with robust and flexible solutions, such as weight-based products and adaptable website displays. These solutions not only addressed their operational issues but also customer concerns in the long term.

If your business is experiencing similar issues, learn more about the capabilities of Odoo. Havi Technology is your trusted partner in creating new Odoo solutions and improving them to suit the requirements of your jewellery business and other industries. Talk with our experts to find out how we can transform your manufacturing process.