Top 5 Dynamics 365 Business Central Partners In Australia

microsoft business central partners Havi Technology Pty Ltd

Dynamics 365 Business Central partners are certified Microsoft solution providers who help organisations deploy, customise, and support Business Central - Microsoft's modern cloud ERP evolved from legacy systems like NAV, GP, and AX. They don’t just implement software; they deliver outcomes like process automation, real-time insights, and long-term scalability.

In Australia, the challenge is identifying a Microsoft Partner with the right mix of local expertise, industry alignment, and long-term delivery strength. With dozens of firms claiming experience in Business Central, it’s crucial to distinguish between strategic ERP experts and generic IT vendors.

That’s why we created this guide: a curated, research-backed overview of the top five Dynamics 365 Business Central partners in Australia. It includes not only detailed partner profiles but also practical advice on how to evaluate your options and avoid costly missteps during your ERP journey.

In this article, you’ll find:

  • Structured profiles of the top 5 Australian partners: their key strengths, services, industries served, and best-fit customers
  • A critical framework for evaluating ERP partners
  • Risks to avoid when choosing your implementation provider

Whether you're upgrading from legacy systems or scaling across regions, this guide is designed to help you make a confident, informed decision, aligned with both business priorities and Australian compliance requirements.

How We Evaluate

Selecting the right Dynamics 365 Business Central partner requires more than credentials - it demands proven local relevance, delivery strength, and strategic fit. That’s why we evaluated each partner based on five key dimensions drawn directly from real-world project needs.

We considered:

  • Microsoft credentials and certifications, such as Solution Partner status
  • Local delivery capability, including understanding of GST, STP, and ATO compliance
  • Breadth of services, from ERP/CRM rollout to analytics, integration, and post-go-live support
  • Industry alignment, particularly in manufacturing, services, retail, and not-for-profit
  • Client outcomes, including implementation volume, long-term partnerships, and retention

Rather than assigning strict ranks, we’ve featured five partners that stand out for different reasons - from high-volume rollouts to tailored, compliance-ready implementations. This guide is structured to help you match your business priorities with the partner best equipped to deliver them.

To give you a clearer starting point, here’s a summary of how each provider compares in terms of key strengths and which businesses they best serve:

Partner

Key Strengths

Best Fit For

1. Dynamics Square

Fast, structured rollouts; strong Microsoft-native integration; 500+ projects delivered.

SMBs migrating from NAV, GP, or AX needing efficient deployment and full Microsoft ecosystem support.

2. Havi Technology

ISO-certified; custom implementations; dual ERP (Odoo and Dynamics 365); STP, GST compliance.

Mid-market Australian businesses seeking long-term transformation, local expertise, and AI-ready ERP.

3. SAN Dynamics

24/7 support; NAV migration specialist; national reach; budget-conscious delivery.

Growing SMBs needing cost-effective ERP modernisation with strong project management and local presence.

4. Professional Advantage

30+ years of experience; full Microsoft stack; 90+ NPS; compliance-driven industries.

Enterprises in finance, government, healthcare, and Not-For-Profit (NFP) sectors needing enterprise-grade support and BI/AI integration.

5. Evolution Business Systems (EBS)

Strong NFP sector focus; ethics-driven; Jet Reports/Payroll Easy expertise; long-term support.

NFPs and small-to-mid businesses needing tailored ERP, Australian hosting, and transparent, values-led service.

Now we’ll dive into the details of each partner.

1. Dynamics Square

Dynamics Square is a Microsoft Business Applications Solutions Partner helping SMBs in Australia modernise and scale through Microsoft Dynamics 365 Business Central and related cloud platforms. With teams in Sydney, Melbourne, Brisbane, and Perth, they provide end-to-end support - from implementation and migration to integration, audits, and analytics - using a practical, outcome-driven approach.

Operating Locations: Sydney, Melbourne, Brisbane, Perth

business central partners Havi Technology Pty Ltd

Dynamics Square services (source: Dynamics Square)

Notable Clients

While client names are not publicly listed, Dynamics Square claims over 500 successful Dynamics 365 projects across sectors, including manufacturing, retail, professional services, education, and logistics.

Services Offered

  • ERP & CRM Implementation: Dynamics 365 Business Central, Finance, Supply Chain, Project Operations, Customer Engagement
  • Upgrade & Migration: NAV, AX, and GP to Business Central or Dynamics 365 Finance
  • Support & Maintenance: 24/7 issue resolution, system health optimisation
  • Customisation: Industry-aligned features and tailored solutions
  • Integration Services: Seamless integration with Microsoft 365, Power BI, SharePoint, and Azure
  • Consulting: Business audits, requirement mapping, and solution design
  • Audit Services: Compliance and system reviews
  • Reporting & Analytics: Power BI dashboards, advanced analytics, and real-time visibility

Key Strengths

  • Microsoft-Certified Partner: Recognised across the full Microsoft Dynamics 365 and Power Platform suite
  • End-to-End ERP Expertise: Delivers full lifecycle services from business analysis to post-go-live support
  • Speed and Simplicity: Streamlined implementation approach focused on efficiency and productivity
  • Scalable Solutions: Supports business evolution through structured upgrades and modular deployments
  • Broad Tech Stack: Deep integration with Microsoft 365, Azure, and Power Platform

Best Fit

Dynamics Square is well suited for SMBs and mid-market organisations moving off legacy systems like NAV, AX, or GP. They’re a strong fit for businesses needing structured deployments, Microsoft-native integration, and end-to-end support across operations, finance, and customer engagement.

For the latest information on their services, please visit the website and get in touch with their team.

2. Havi Technology

Havi Technology is a certified Microsoft Partner and ISO 9001:2015 accredited ERP consultancy specialising in Dynamics 365 and digital transformation. Known for its client-first methodology and tailored approach, Havi designs, implements, and supports ERP solutions that help businesses scale with confidence. The team combines local compliance expertise with deep technical capability across Microsoft 365, Azure, Power BI, and the latest innovations like Microsoft Copilot.

Operating Locations: Sydney, Melbourne, Vietnam

microsoft dynamics 365 business central partners Havi Technology Pty Ltd

Havi Technology’s services

Notable Clients

Havi has supported multi-site manufacturing, distribution, logistics, and retail businesses across Australia and New Zealand. These include both startups and mid-sized enterprises with complex operational needs and regulatory requirements.

Services Offered

  • ERP & CRM Implementation: Microsoft Dynamics 365 Business Central, Sales, Customer Service, Finance, Project Operations, Supply Chain, and Field Service
  • Process Mapping & Gap Analysis: Business audits and ERP alignment planning
  • Customisation & Integration: Tailored modules, workflow automation, and integrations with Power BI, Employment Hero, KeyPay, and legacy systems
  • Data & Analytics: Power BI consulting, implementation, and integration across ERP, CRM, and external data sources
  • Training & Enablement: Role-based user training, admin upskilling, and tailored documentation
  • Ongoing Support & Managed Services: SLA-based support and continuous improvement programs
  • Cloud Infrastructure & Collaboration Tools: Microsoft 365, Azure, SharePoint, and chatbot solutions
  • Compliance-Focused Features: STP Phase 2, e-invoicing, GST, BAS reporting, payroll integrations

Key Strengths

  • Process-First, Technology-Second Philosophy: Prioritises aligning systems with business operations for real outcomes
  • Localisation Expertise: Deep experience with GST, STP Phase 2, payroll, and ATO integration
  • Certified & Versatile: ISO certification plus Microsoft-recognised across analytics, AI, system integration, and ERP/CRM
  • AI & BI Capable: Delivers end-to-end reporting and automation with Power BI and Dynamics 365 Copilot
  • Client-Centric Approach: Projects begin with detailed discovery and are built around business-specific goals and growth pathways
  • SMB and Enterprise Flexibility: Proven success with both mid-sized and larger enterprise implementations
  • Long-Term Partnership Ethos: Trusted for transparent communication, scalability planning, and post-go-live reliability
  • Dual ERP Expertise: Unique advantage offering Odoo and Microsoft solutions under one roof

Best Fit

Havi Technology is ideal for Australian SMBs and mid-market organisations looking for a reliable, local partner to support long-term business transformation across Australia, New Zealand, and APAC. Particularly suited for businesses needing tailored ERP implementations, strong integration capability, and compliance-ready solutions for regulated industries such as manufacturing, logistics, or retail.

3. SAN Dynamics

SAN Dynamics is a trusted Microsoft Dynamics 365 partner serving key Australian markets, known for delivering forward-thinking business solutions backed by deep industry expertise and a customer-centric approach. With over 100 ERP/CRM implementations (SAN Dynamics) across industries, SAN Dynamics is known for cost-efficient delivery, 24/7 support, and its ability to manage both legacy migrations and next-gen Dynamics 365 applications.

Operating Locations: Sydney

dynamics 365 business central partners Havi Technology Pty Ltd

SAN Dynamics services (source: SAN Dynamics)

Notable Clients

While client names are not publicly listed, SAN Dynamics reports a track record of over 100 implementations across manufacturing, logistics, retail, and professional services, serving clients in both private and government sectors.

Services Offered

  • Dynamics 365 ERP/CRM Implementation: Business Central, Finance, Sales Hub, Customer Engagement, Supply Chain, Project Ops, Field Service, and HR
  • Upgrades & Migration: NAV 4.x/5.x, NAV2009/NAV2013/NAV2015 to Business Central or Finance
  • Third-Party Integrations: JET Reports, SSRS, SSIS, and Azure
  • Analytics & Dashboards: Power BI, Power Apps, Power Automate
  • Mobile Solutions: Custom enterprise mobile apps (iOS & Android)
  • Post-Go-Live Support: 24/7 maintenance and managed services
  • Consulting & Audit: Implementation of health checks and ERP readiness reviews

Key Strengths

  • Multi-City Coverage Across Australia: Strong national footprint for localised delivery
  • Legacy Migration Experience: Specialisation in NAV to D365 upgrades
  • Comprehensive Tech Stack: Services extend beyond Dynamics into Azure, SSIS/SSRS, and mobile platforms
  • Cost-Effective Delivery: Known for high service quality at a lower cost compared to larger partners
  • Industry Breadth: Experience across multiple verticals, with tailored implementation models
  • Round-the-Clock Support: 24/7 global delivery and service window, adaptable to client time zones

Best Fit

SAN Dynamics is a fit for growing SMBs and mid-tier enterprises that require ERP modernisation or CRM expansion, particularly those migrating from NAV or disconnected legacy systems. They are also well-positioned for businesses looking for deep Microsoft ecosystem expertise combined with local project management and cost efficiency.

For the latest information on their services, please visit the website and get in touch with their team.

5. Professional Advantage

Professional Advantage is a long-standing Microsoft Cloud Solutions Partner in Australia with over 30 years of ERP delivery experience. Known for its enterprise-grade approach and deep sector expertise, the firm delivers tailored Microsoft Dynamics 365 solutions backed by 300+ professional teams. They offer end-to-end business transformation through ERP, CRM, business intelligence, and compliance-driven solutions.

Operating Locations: Sydney

microsoft business central erp Havi Technology Pty Ltd

Professional Advantage services (source: Professional Advantage)

Notable Clients

With over 1,000 clients globally and a 90+ Net Promoter Score, Professional Advantage serves major names across finance, government, healthcare, NFPs, and membership organisations. Many of these clients operate in regulated industries where data integrity, compliance, and security are critical.

Services Offered

  • Dynamics 365 Business Central & Finance: Implementation, upgrades, and support
  • CRM Solutions: Customer Service, Sales, Field Service (including ClickDimensions)
  • Budgeting & Planning: Solver, Kepion for forecasting and reporting
  • Business Intelligence: Power BI, Fabric, Qlik Sense, Data Analytics Consulting
  • Cloud & Security: Azure, Microsoft 365, Teams, SharePoint, Viva
  • Business Process Management: Power Platform (Power Apps, Automate), XMPro
  • Generative AI & Copilot Consulting
  • Industry Compliance & Document Management
  • Ongoing Support & Training: Post-go-live optimisation and enablement

Key Strengths

  • Microsoft Tier 1 CSP & Solutions Partner: Six designations, including Business Applications, Modern Work, and Security
  • 30+ Years of ERP Delivery: Trusted by some of Australia’s most complex organisations
  • Industry-Specific Expertise: Deep alignment with government, healthcare, finance, and construction
  • Full Microsoft Ecosystem Integration: From ERP to BI to AI to cloud infrastructure
  • Global Scale with Local Focus: 300+ teams serving Australia from multiple cities
  • Client Retention Excellence: 9.7 years average retention and strong satisfaction metrics

Best Fit

Professional Advantage is ideal for mid-to-large enterprises in high-compliance or highly structured industries such as finance, healthcare, government, professional services, and not-for-profit. Their services suit organisations seeking a mature, full-stack Microsoft partner with the ability to scale, integrate, and govern business systems across departments and regions.

For the latest information on their services, please visit the website and get in touch with their team.

5. Evolution Business Systems

Evolution Business Systems (EBS) is a Microsoft ERP Partner and trusted provider of Dynamics 365 Business Central solutions. Based in Melbourne, they specialise in tailoring ERP solutions for growing Australian businesses, especially not-for-profit organisations (NFPs). EBS is known for combining technical capability with strong client values, grounded in ethics, transparency, and community-first principles.

Operating Locations: Melbourne

business central erp system Havi Technology Pty Ltd

EBS services (source: Evolution Business Systems)

Notable Clients

EBS is a well-established partner for the Not-for-Profit sector in Australia, along with small to medium-sized enterprises in finance, retail, and membership organisations. While client names are not disclosed, they are known for high retention and repeat referrals in NFP and service-based industries.

Services Offered

  • ERP Implementation: Microsoft Dynamics 365 Business Central and Microsoft NAV
  • Upgrades & Support: NAV to Business Central transitions and legacy NAV maintenance
  • Payroll Integration: Employment Hero Payroll, Payroll Easy
  • Reporting & BI: Jet Reporting, Jet Analytics, Power BI
  • Vertical Solutions: NFP Easy, Cloud Easy, Business Reporting & Document Management
  • Consulting & Automation: End-to-end workflow optimisation and business process alignment

Key Strengths

  • NFP Sector Focus: Deep understanding of nonprofit finance, compliance, and donor management
  • Ethics-Driven Culture: Operates with values of Ethics, Passion, Innovation, and Community
  • Tailored, Scalable Solutions: ERP packages fit to business needs, not vice versa
  • End-to-End Expertise: One of the few partners offering full stack – from implementation to cloud, payroll, and compliance reporting
  • Strong Microsoft Ecosystem Integration: Power BI, Jet Analytics, NAV legacy support, and Australian hosting
  • Client-Centric Experience: Long-term partnerships built on mutual trust and continuous evolution

Best Fit

EBS is best suited for Australian NFPs and small to mid-sized businesses seeking reliable, values-led ERP partners with strong experience in Dynamics 365 Business Central. Ideal for organisations needing custom ERP design, Australian compliance, deep NFP knowledge, and high-touch local support.

For the latest information on their services, please visit the website and get in touch with their team.

Each of these partners brings a unique combination of strengths, service focus, and delivery model, but the right choice depends on your business context. Before engaging a provider, it’s important to understand how to evaluate them effectively based on your goals, industry, and compliance requirements. In the next section, we’ll break down how to choose the right Dynamics 365 Business Central partner for your organisation.

How Do You Choose The Right Business Central Partner For Australia?

You choose the right Business Central partner for Australia by prioritising proven expertise, local compliance knowledge, and alignment with your industry’s operational needs. A qualified partner should demonstrate end-to-end delivery capability, from strategy and implementation to long-term support, all while complying with standards like STP, GST, and ATO reporting. Based on these principles, there are four key areas to evaluate when selecting your implementation partner.

1. What should you look for in a Partner?

A credible Business Central partner is Microsoft-certified, transparent in delivery, and structured in governance. Look for a Microsoft Solution Partner with ISO 9001:2015 or local certifications. Their delivery methodology should be clearly defined (agile, hybrid, or milestone-based), with documented SLAs, escalation paths, and change management protocols. Cultural alignment, a stable team structure, and responsiveness are equally critical for collaboration and accountability.

In many cases, choosing a partner unfamiliar with the broader Microsoft ecosystem, including Finance & Operations or CRM modules, can lead to incompatible upgrades or underutilised features. Understand the evolution of Microsoft ERP from AX/NAV to modern cloud platforms in our full breakdown of Dynamics 365’s evolution and product landscape.

2. Global vs. Local: Which works best?

For Australian businesses, local partners offer the most practical and compliant ERP outcomes. While global firms may offer broader reach, they often lack agility and responsiveness to Australian tax, payroll, and industry regulations. Local providers understand STP Phase 2, banking integrations, and Fair Work obligations - and can provide timezone-aligned support and in-person implementation, which is often critical in post-go-live phases.

3. Sector experience isn’t optional

Partners with demonstrated industry expertise deliver more efficient and relevant implementations. Whether you're in manufacturing, retail, construction, or services, sector-aligned partners bring prebuilt workflows, reporting structures, and data migration templates. This reduces rollout time and increases process accuracy. Without this experience, your ERP setup risks becoming generic and misaligned with daily operations.

In CRM-heavy sectors like retail or professional services, it’s also worth considering whether your partner has deep knowledge in modules like Dynamics 365 Sales or Customer Service that often integrate closely with ERP.

→ Explore Dynamics CRM Sales features and use cases.

→ See how Dynamics Customer Service supports cross-functional operations.

4. Ask the right questions

Asking targeted, context-specific questions is essential to qualify any ERP partner. In discovery calls, request examples of how they’ve handled Australian compliance (e.g. STP, GST), their data migration process, and whether they can provide references in your sector. For example:

  • How do you handle local compliance (STP, GST)?
  • What’s your approach to data migration and UAT?
  • Can you provide client references in my industry?

Vague answers or a lack of methodology are red flags. A strong partner will offer clear frameworks, realistic timelines, and challenge assumptions when needed.

Choosing the right partner brings clarity and confidence, but choosing the wrong one can cost far more than you expect. In the next section, we examine the key risks that arise when businesses engage the wrong Microsoft Dynamics partner, from project delays to poor system fit.

What Are The Risks Of Choosing The Wrong Microsoft Partner?

The wrong Business Central partner introduces costly delays, compliance exposure, and long-term system instability. These risks are not hypothetical - they frequently result in failed rollouts or expensive rework.

  • Missed timelines and budget overruns: Inexperienced or misaligned partners often lack structured implementation models, resulting in project delays, scope creep, and budget blowouts. In some cases, projects stall entirely due to miscommunication or a lack of internal coordination.
  • The hidden cost of poor support: Without the local understanding of Australian regulations like STP, GST, and e-invoicing, minor issues can escalate into compliance risks. Gaps in post-go-live support or change management can lead to operational disruptions and long-term inefficiencies.
  • Risks of freelancers and generic IT vendors: Freelancers or non-specialist firms may promise low upfront costs, but lack ERP-specific governance, accountability, and integration depth. The result: fragmented systems, poor scalability, and no long-term support.

Investing in the right partner protects your ROI and your business continuity.

In conclusion, choosing the right Dynamics 365 Business Central partner is key to a successful ERP journey. This guide has highlighted Australia’s top 5 partners, what sets them apart, how to evaluate them, and the risks of choosing poorly. 

Ready to take the next step? Talk to Havi Technology, your trusted ERP partner for tailored, compliant, and scalable solutions.

Want to see how Havi can help with your ERP software implementation?

Let our dedicated team support you every step of the way.

Want to see how Havi can help with your ERP software implementation?

Let our dedicated team support you every step of the way.

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