TABLE OF CONTENTS
- What is Microsoft Dynamics 365 CRM?
- Microsoft Dynamics 365 CRM: Apps, Features, & Pricing
- 1. Dynamics 365 Sales
- 2. Dynamics 365 Customer Insights
- 3. Dynamics 365 Customer Service
- 4. Dynamics 365 Field Service
- 5. Dynamics 365 Project Operations
- Microsoft Dynamics 365 CRM: 5 Key Implementation Stages
- Stage 1 - Analysis and Planning
- Stage 2 - Solution Design
- Stage 3 - Development and Testing
- Stage 4 - Deployment and Go-Live
- Stage 5 - Continuing Support and Tuning
- What’s Next
- Microsoft Dynamics 365 CRM - FAQs
- 1. What are Microsoft Dynamics 365 CRM apps used for?
- 2. Is Microsoft Dynamics 365 similar to CRM?
- 3. Is Dynamics 365 CRM different from Salesforce?
ERP vendors are specialised software providers that design, implement, and support enterprise resource planning (ERP) systems. Beyond software delivery, they act as long-term transformation partners, releasing localised updates, GST-ready modules, and AI-enabled analytics to help Australian companies stay compliant and competitive.
The leading ERP vendors in Australia include Microsoft Dynamics 365, SAP S/4HANA, Oracle NetSuite, Odoo, MYOB Acumatica, Infor, Epicor, IFS Cloud, Workday, and Pronto Xi. These solutions stand out for local tax compliance, industry-specific modules, and AI-driven automation, making them the most reliable options for Australian enterprises and SMEs.
This guide delivers a structured review of the top 10 ERP vendors most relevant to Australian businesses. In this article, you’ll discover:
How This Ranking Was Determined
This list of the top 10 leading ERP vendors for Australian businesses is based on five key criteria relevant to the local market:
By combining these insights with a 3-stage ERP vendor selection strategy and analysis of common pitfalls, this guide helps Australian decision-makers choose ERP vendors that deliver compliance-ready, scalable, and results-driven solutions.
ERP Vendor
Key Strengths
Best Suited For
Microsoft Dynamics 365
AI-powered unified cloud ERP and CRM with Power BI, Microsoft ecosystem, robust compliance (GST/BAS/STP 2)
Mid-market to Enterprise
SAP S/4HANA Cloud
Enterprise-grade ERP with advanced analytics and global scalability
Large enterprises / Multinationals
Oracle NetSuite
Cloud ERP for multi-entity finance and automation
Finance-driven or multi-site enterprises
Odoo
Modular, affordable, strong local partner ecosystem, and robust compliance (GST/BAS/STP 2)
SMEs and growing multi-branch businesses
MYOB Acumatica
Cloud-native ERP with strong Australian compliance and usability
Australian SMEs
Infor CloudSuite Industrial
ERP for manufacturing and supply chain management
Mid-market manufacturers and distributors
Epicor Kinetic
Industrial ERP with strong production and cost-tracking tools
Manufacturers and engineering firms
IFS Cloud
ERP, Field Service, and Asset Management
Asset-intensive industries, such as construction, mining, energy
Workday
Advanced finance and HR modules, AI-driven insights, compliance-ready
Service-based, education, and public sector organisations
Pronto Xi
Australian-developed ERP, built-in GST/BAS, reliable local support
Retail, wholesale, and construction SMEs
Here’s a breakdown of the Top 10 ERP vendors in Australia
1. Microsoft Dynamics 365
Microsoft Dynamics 365 (D365) is a cloud-based suite that unifies ERP, CRM, and AI-driven business applications to help Australian organisations manage finance, supply chain, sales, and service on one secure Microsoft platform. Built on Microsoft Azure, Dynamics 365 offers enterprise-grade security, local data hosting, and seamless integration with Power BI, Microsoft 365, and Copilot AI, enabling data-driven decision-making and automation across all business functions.
According to The Total Economic Impact™ of Microsoft Dynamics 365 ERP study by Forrester Consulting 2024, organisations achieved a 106% ROI after deployment, demonstrating its strong financial and operational impact.
Pros and Cons
Pros
Cons
Unified ERP and CRM suite across finance, operations, and sales
Higher licensing costs compared to SME-oriented ERPs
Deep Microsoft ecosystem integration (Power BI, Teams, Copilot)
Implementation can be complex for small teams
Strong compliance alignment with Australian regulations
Requires skilled partners for localisation and setup
Enterprise-grade security and AI automation capabilities
May include unused features for smaller businesses
Pricing Plans
Dynamics 365 uses a flexible subscription model with pricing based on products, user types, and deployment needs. Learn more in our detailed guide on Microsoft Dynamics 365 pricing and products.
Ideal Fit
Medium to large Australian enterprises that require advanced analytics, strong security, and enterprise-grade scalability.
2. SAP S/4HANA Cloud
SAP S/4HANA Cloud is an enterprise-grade ERP that delivers real-time business intelligence and process automation across finance, logistics, and manufacturing. It is engineered for large organisations with high transaction volumes and complex compliance requirements. SAP has invested heavily in AI analytics and sustainability reporting, aligning with Australian ESG disclosure trends.
Pros and Cons
Pros
Cons
Superior performance and end-to-end compliance coverage
High implementation and maintenance costs
Strong global ecosystem and industry templates
Requires extensive change management and training
Advanced AI, analytics, and automation capabilities
Complex integration for non-SAP legacy systems
Proven reliability for large, multi-site enterprises
Over-featured for SMEs or simpler workflows
Pricing Plans
SAP S/4HANA Cloud uses a subscription model, with pricing varying by the number of users, the specific edition, the modules you need, such as Finance, Supply Chain, and implementation complexity.
Ideal Fit
Large enterprises and public organisations with mature operational processes and global expansion needs.
3. Oracle NetSuite
Oracle NetSuite is a cloud ERP platform built to unify finance, inventory, CRM, and e-commerce in one scalable system. Acquired by Oracle in 2016, NetSuite operates as an independent global business unit, combining Oracle’s infrastructure reliability with its own cloud ERP innovation. For SMEs comparing Odoo and NetSuite, see ERP for small business in Australia.
Pros and Cons
Pros
Cons
Advanced financial and multi-entity consolidation features
Limited industry customisation for niche sectors
Highly scalable cloud infrastructure
Implementation success often depends on partner expertise
Strong API connectivity and marketplace ecosystem
Higher cost of ownership compared to SME-focused ERPs
Trusted global brand with Australian data centres
Complexity may exceed the needs of smaller businesses
Pricing Plans
NetSuite license includes three main components: the core platform, optional modules, and user count, with a one-time implementation fee for setup. As your business expands, you can easily add new modules and users, a key advantage of its cloud-based model.
Ideal Fit
Multi-branch distributors, financial service providers, and high-growth companies require cross-entity consolidation and reporting accuracy.
4. Odoo ERP
Odoo is a modular, open-source ERP that enables Australian SMEs to manage finance, inventory, sales, HR, and e-commerce within one integrated system. Designed for scalability and cost efficiency, it allows businesses to start with core modules and expand as operations grow. With Odoo 19 introducing Odoo AI, users now gain built-in generative tools for invoice automation, CRM insights, and ESG reporting.
Its Australian partner network ensures localisation, and integrations with Xero and MYOB simplify BAS submissions.
Pros and Cons
Pros
Cons
Modular and scalable structure tailored for SMEs
Requires partner expertise for optimal setup
Affordable licensing and implementation costs
Steeper learning curve for first-time users
Strong Australian partner network ensures compliance
The feature set depends on the selected modules
Seamless integrations with local tools that are supported via built-in features or custom solutions
Customisation may extend project timelines
Pricing Plans
Odoo offers flexible pricing for all business sizes: the One App plan is free for single-app use, the Standard plan starts from AUD $34/user/month, and the Custom plan from AUD $52/user/month. For the latest rates, visit the official Odoo website or request a custom quote.
Ideal Fit
SMEs and growing startups are seeking an affordable ERP with Australian compliance, strong integration options, and scalable expansion over time.
5. MYOB Acumatica
MYOB Acumatica, formerly known as MYOB Advanced, is a cloud-based ERP solution built on the Acumatica Cloud ERP platform, designed for growing and mid-sized businesses in Australia and New Zealand. It provides an integrated suite for accounting, finance, inventory, and operations, offering real-time visibility, flexible customisation, and scalable performance to support long-term business growth. Its native payroll and tax compliance features make MYOB Acumatica especially strong in the Australian GST and STP Phase 2 landscape.
Pros and Cons
Pros
Cons
Designed for Australian compliance and tax reporting
Limited scalability for large, multi-entity operations
Seamless integration with MYOB Payroll and accounting tools
Smaller global ecosystem compared to SAP or Oracle
User-friendly interface ideal for SME adoption
Industry-specific modules are less extensive than enterprise peers
Reliable local customer support and implementation partners
Limited third-party app marketplace
Pricing Plans
MYOB Acumatica follows a monthly subscription model, with pricing based on the selected edition (e.g., Manufacturing, Construction) and user types. Each plan includes software access, cloud hosting, regular updates, and automatic data backup for reliability and continuity.
Ideal Fit
Australian SMEs and growing businesses are seeking a compliance-ready, easy-to-use ERP system that integrates payroll, accounting, and operations.
6. Infor CloudSuite Industrial
Infor CloudSuite Industrial (SyteLine) is an ERP platform designed for discrete manufacturers and distributors seeking strong production control and supply-chain visibility. Gartner also ranked Infor as a leader in the 2025 Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises. Infor integrates seamlessly with IoT systems, enabling predictive maintenance, a key advantage for Australian manufacturers automating production.
Pros and Cons
Pros
Cons
Advanced manufacturing and supply-chain planning
Smaller implementation network in Australia
Flexible deployment (cloud or on-premise)
The user interface is less intuitive than modern ERPs
Industry-specific templates for manufacturing verticals
Limited presence in non-industrial sectors
Good integration with industrial IoT systems
May require customisation for Australian compliance
Pricing Model
Infor operates on a subscription model, with pricing adjusted based on the number of users. For an accurate quote, businesses should contact Infor or an authorised partner to discuss their specific needs.
Ideal Fit
Manufacturers and distributors seeking real-time production management, costing accuracy, and operational control in a cloud-based environment.
7. Epicor Kinetic
Epicor Kinetic is a cloud-based ERP solution built for manufacturers and distributors, integrating production, finance, supply chain, and customer management into one unified platform. It enhances efficiency with real-time visibility, advanced analytics, and collaboration tools, integrating smoothly with local accounting and GST reporting systems, making it ideal for mid-sized Australian manufacturers ready to scale.
Pros and Cons
Pros
Cons
Deep manufacturing functionality and cost tracking
Limited usability for non-manufacturing industries
Reliable compliance with Australian tax and reporting
Implementation can be complex for small teams
Modern interface designed for shop-floor visibility
Fewer third-party integrations than larger ERPs
Robust analytics and production insights
Higher training time for first-time ERP users
Pricing Plans
Epicor Kinetic uses a subscription-based model, with pricing determined by the number of users, selected modules, deployment type (cloud or on-premise), and any required integrations or third-party add-ons.
Ideal Fit
Manufacturers, fabricators, and engineering SMEs seeking real-time production control and strong cost visibility in a cloud ERP.
8. IFS Cloud
IFS Cloud is an end-to-end ERP platform built for industries that manage large projects, assets, or field operations, such as construction, aerospace, energy, and utilities. It integrates enterprise resource planning, field service, and asset management into a single cloud solution.
Recognised for its industry-specific strength, IFS was named a Leader in the IDC MarketScape 2024 for Worldwide Remanufacturing Management Software, reflecting its flexibility, innovation, and proven performance.
Pros and Cons
Pros
Cons
Comprehensive ERP, Field Service, and Asset Management
Higher implementation cost for smaller firms
Ideal for complex project-based industries
It may be excessive for basic operations
Cloud-native with offline mobile capability
Limited partner ecosystem in Australia
Advanced analytics and real-time field data
Learning curve for non-technical users
Pricing Plans
IFS Cloud pricing is tailored to each company based on user numbers, selected modules, functionality, and deployment. Options include subscription or perpetual licenses, typically on a named-user basis, with costs influenced by implementation and support services.
Ideal Fit
Construction, mining, and asset-intensive industries require unified project, field service, and financial control in a secure, scalable ERP environment.
9. Workday
Workday is a cloud ERP platform focused on finance, HR, and analytics, designed for organisations seeking unified control over people and financial data. It offers AI-driven insights and automated compliance, making it particularly relevant for Australian service industries, education, and public sector organisations.
Pros and Cons
Pros
Cons
Strong integration of HR and financial processes
Limited manufacturing and inventory modules
Advanced AI analytics and forecasting tools
Higher subscription cost for smaller companies
Proven compliance and STP-ready payroll
Requires internal change management for adoption
Reliable cloud security and uptime
Longer onboarding for complex organisations
Pricing Plans
Workday ERP uses a subscription-based pricing model, primarily influenced by the number of employees and selected modules. Costs increase with additional capabilities like Finance, HR, or Payroll, and are typically calculated per user or Full-Service Equivalent (FSE) worker.
Ideal Fit
Service-based, education, and public sector organisations need advanced HR, payroll, and financial analytics in one integrated cloud ERP.
10. Pronto Xi
Pronto Xi is an Australian-developed ERP that provides local businesses with integrated modules for accounting, inventory, CRM, and manufacturing. Known for its strong compliance alignment and responsive local support, Pronto Xi offers reliability and data sovereignty for Australian SMEs.
Pros and Cons
Pros
Cons
Developed and supported in Australia
Smaller international ecosystem
Strong compliance and local hosting
Interface is less modern than cloud-native ERPs
Fast implementation with preconfigured industry templates
Limited scalability for multinational operations
Reliable post-implementation local support
Fewer AI or predictive analytics tools
Pricing Plans
Pronto Xi operates on a subscription model with an annual license and one-time implementation fees. Pricing varies by module and service, and customers must contact the company for a personalised quote.
Ideal Fit
Australian retail, wholesale, and construction businesses require locally supported ERP solutions with strong compliance and dependable service.
Together, these ERP vendors represent how localisation, compliance, and AI capabilities define ERP adoption trends in Australia’s digital transformation journey. Whether your organisation needs an enterprise-grade platform or a flexible cloud ERP for steady growth, selecting the right vendor depends on more than just product features.
The next section outlines a 3-stage ERP vendor selection framework for Australian businesses, helping you evaluate, compare, and choose the partner that best aligns with your goals.
The 3-Stage ERP Vendor Selection for Australian Businesses
Selecting the right ERP vendor requires a structured decision framework that helps Australian businesses assess ERP software based on objectives, localisation, and ROI potential. This approach reduces risk, ensures compliance with Australian requirements, and strengthens executive confidence in the final ERP decision. The illustration below outlines the three key stages such as discovery, evaluation, and decision.
Stage 1 – Discovery: Define Your Business Objectives and Gaps
The Discovery stage focuses on understanding what your business truly needs before engaging ERP vendors. This involves mapping current workflows, identifying inefficiencies, and defining measurable outcomes that an ERP system must achieve.
A clear discovery phase helps avoid mismatched expectations and lays the foundation for selecting vendors who can deliver measurable results.
Stage 2 – Evaluation: Compare Vendors Using Strategic Criteria
The Evaluation stage ensures each ERP company is assessed objectively based on strategic, financial, and operational criteria. This step helps decision-makers identify which partners can provide the right technology fit and local support.
Taking a structured approach to evaluation reduces risk and ensures that both functionality and vendor quality are considered equally.
Stage 3 – Decision: Select, Validate, and Prepare for Implementation
The Decision stage finalises vendor selection, validates solution fit through practical testing, and prepares for a smooth transition. This step ensures stakeholders are confident in both the chosen technology and the vendor partnership.
A structured 3-stage selection process helps Australian businesses choose ERP vendors with clarity and confidence. Next, we’ll look at five common pitfalls to avoid for a smoother, more successful ERP journey.
5 Common Pitfalls When Selecting an ERP Vendor
Selecting an ERP vendor often fails when businesses prioritise the wrong factors, such as localisation, scalability, and implementation readiness. Many Australian companies face similar setbacks, leading to compliance gaps, slow rollouts, and limited ROI. Here are three common pitfalls Australian businesses should avoid when choosing an ERP vendor:
Avoiding these pitfalls helps create a stable foundation for ERP success. To further support confident decision-making, the next section addresses the most frequently asked questions about ERP vendors in Australia.
FAQs About ERP Vendors in Australia
1. What are the best ERPs for SMBs in Australia?
Odoo, MYOB Acumatica, and NetSuite ERP are leading ERP options for Australian SMEs. They offer affordable modular pricing, strong localisation, and local partner networks that simplify onboarding and support for growing companies. Explore the top 5 ERPs for small Australian businesses.
2. What are the key ERP modules?
A module within an ERP integrates with a particular business function, such as inventories, accounting, CRM, or e-commerce. In summary, these modules enable you to build a system that is specifically suited to your unique company scenario. Learn more about ERP modules by business functions.
3. How does Odoo compare with Dynamics 365?
Odoo offers the most flexibility and affordability through its open-source modular design, while Dynamics 365 provides a more enterprise-grade, scalable solution with deep financial control and Microsoft ecosystem integration.
Selecting the right ERP vendor is ultimately about strategic alignment, not just software features. Australian businesses that prioritise local compliance, scalability, and partner quality gain the strongest long-term ROI. If you’re exploring your ERP options, start by mapping your business objectives and comparing vendors through a structured, data-driven framework. Talk to a certified ERP consultant to identify which system best fits your Australian operations and growth goals.
Article Sources
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