Odoo POS Review: Features, Pricing and Integration For Australia

Odoo POS (Point of Sale) is an integrated retail management system within the Odoo ERP suite that connects in-store sales with accounting, inventory, and customer data in real time. It supports multiple payment types, runs both online and offline, and works on tablets, PCs, and mobile devices.

In recent years, the demand for integrated ERP POS systems in Australia has accelerated as retailers seek end-to-end visibility across physical stores, e-commerce channels, and back-office processes. They need connected tools that support GST-compliant transactions, automatically update stock levels, and provide centralised insights for decision-making.

Odoo POS, supported by its modular ERP architecture, meets these needs by providing a single platform where sales, inventory, and accounting work in sync. As more Australian retailers move towards connected retail ecosystems, Odoo POS emerges as an adaptable, cost-effective solution.

This article explores its core features, pricing, integration capabilities, and real-world use cases, with a specific focus on Australian business conditions.

What is Odoo Point-of-Sales (POS)?

Odoo Point of Sales is a web-based POS system that integrates seamlessly with Odoo’s Inventory, Accounting, and CRM modules. It helps retailers, cafés, and hospitality operators manage sales, payments, and customer data in one place, even when offline. With its clean interface, flexible setup, and real-time reporting, Odoo POS helps businesses simplify operations and improve sales accuracy.

What sets the Odoo POS system apart:

• Easy to use: Designed for usability, it features an intuitive interface that shortens staff training time and reduces checkout errors.
• Multi-device access: The POS system works on any device with a web browser, including tablets, laptops, and mobile terminals, making it ideal for businesses running multiple locations or pop-up stores.
• Cost efficiency: Offers enterprise-grade features at a lower total cost of ownership than many traditional POS systems.
• Fully integrated: Syncs sales with inventory, accounting, and CRM to maintain accurate, real-time data across departments.

Watch the short video below to see Odoo POS in action for your business.

Odoo POS hardware options

Odoo POS is compatible with a range of modern retail hardware that can be configured to meet different store setups and transaction volumes. Businesses can use Odoo’s certified POSBox or connect existing devices through standard USB or Bluetooth integrations. Here are a few popular options:

No.1 Utilise devices you already have

• Laptops & PCs: This is the most cost-effective option. Odoo POS runs in your web browser and works with USB barcode scanners and various receipt printers (thermal or inkjet).
• Tablets (iOS & Android): Ideal for their portability and touchscreens. Consider the 8th-generation iPad or newer for optimal performance.
• (For high-traffic businesses) Industrial Touchscreens: These are built to withstand heavy use - ideal for busy stores and restaurants. They offer the same compatibility with peripherals as laptops and desktops.

No.2 Extra Hardware Options

Note that each of the hardware options might or might not require an IoT box, depending on the providers’ specific requirements:

• Barcode Scanners: Odoo POS works with most USB barcode scanners and even supports Bluetooth options for added flexibility.
• Weighing Scales: Want to ensure accurate product weight at checkout? Integrate electronic scales with the IoT Box.
• Cash Registers: Use any EPSON or Star-compatible cash register connected through the receipt printer.
• Receipt Printers: Choose between simpler setups (Ethernet/Wi-Fi ePOS thermal printers, no IoT Box) or advanced options (ESC/POS or StarPRNT protocol printers, which require the IoT Box).
• Payment Terminals: The IoT Box is required to connect with certain models from Ingenico, Worldline, Vantiv/FIS, Adyen, and Stripe.
• Customer Display: Show customer information like order details on any screen with an HDMI input (requires the IoT Box).
• RFID Tag/Key Fob Reader: Staff can quickly and securely switch user profiles with a tap of their tag or fob (no IoT Box needed).

For more details, visit the official Odoo Point of Sale Hardware documentation.

How does Odoo POS work?

Odoo POS system operates through a structured, session-based workflow that guides users from opening the register to final reconciliation. The typical process involves:

1. Start a new session: From the POS dashboard, select New Session. Enter your opening cash balance, then click Open Session to begin selling. Multiple users can log in to the same session simultaneously, but it can be opened only once per browser.
2. Add products to the order: Search or scan items from the product catalogue, adjust quantities, apply variants or discounts, and view live stock levels.
3. Process the order: The system calculates taxes, promotions, and totals automatically while displaying real-time stock availability.
4. Take payment: Customers can pay via cash, card, voucher, or integrated EFTPOS terminals, such as Tyro, Adyen, Stripe, and more.
5. Print or send digital receipts: Receipts can be printed or emailed instantly.
6. Synchronise with backend modules: Once payment is confirmed, Odoo automatically updates accounting journals, stock levels, and sales reports.
7. Close the session: At the end of each shift, cashiers reconcile the cash drawer. The system provides detailed session summaries, including total sales, order count, and payment breakdowns by method.

For step-by-step setup instructions, refer to the official Odoo POS documentation. If you need additional customisation to your POS, connect with our Odoo experts to build and launch your unique workflows.

In essence, Odoo Point of Sale unifies every part of in-store retail, from checkout and payments to product management and accounting, into one intelligent, connected system. Next, let’s explore the core features of Odoo POS that make Odoo POS stand out.

8 Key Features of the Odoo Point of Sale (POS) System

Odoo POS offers eight essential features designed to help Australian retailers and hospitality operators manage sales, payments, inventory, and customer data in real time. These features include flexible payments, real-time sales tracking, multi-store and franchise management, restaurant tools, loyalty programs, offline reliability, product management, and integration with other Odoo modules.

1. Flexible Payment

Odoo POS supports multiple payment methods, enabling businesses to offer customers a convenient and secure checkout experience.

• Accepts cash, checks, gift cards, credit, and debit cards.
• Enable customers to split bills to simplify group payments and tip your staff.
• For B2B transactions, you can enter the customer's VAT number and apply it to their invoice.
• Automatically updates payment entries in Odoo Accounting
• Orders made offline are automatically synchronised once the network connection is restored.

2. Checkout & Sales Orders

The checkout and sales order system in Odoo POS is designed for speed, accuracy, and flexibility. Whether processing in-store purchases or creating customer orders for later fulfilment, staff can handle transactions from a single interface.

• The simple and intuitive design simplifies training.
• Barcode scanning offers convenient checkout processes.
• Discount & promotions management features
• Order management features like order history, tracking, and backorders.
• Transparently display order details on screens.

3. Store and Franchise Operations

Odoo POS allows centralised control of multiple stores and franchise outlets through a unified backend, giving business owners visibility across sales, inventory, and accounting. See how Odoo helps retailers manage multiple stores, track inventory, and engage customers, all in one system.

• Access daily revenue, order history, and payment summaries for each outlet.
• Create and secure cashier accounts using PIN codes or cards to ensure transaction traceability.
• Monitor register adjustments and verify end-of-day balances automatically.
• Track goods in real time and synchronise stock movements across all store locations through Odoo Inventory.
• Pre-configure franchise stores, oversee sales performance, and centrally manage accounting and procurement from the head office.

4. Restaurant Management

Odoo POS includes dedicated tools for restaurant and café management, giving hospitality operators complete control from floor plans to kitchen coordination. Explore how Odoo simplifies restaurant operations.

• Design and adjust restaurant layouts directly within the interface, adding or moving tables in real time.
• Assign, move, or merge tables while tracking customer occupancy and open tabs.
• Use kitchen screens to monitor active orders, preparation times, and automatically print instructions to the bar or kitchen.
• Add notes for special requests, allergies, or preparation details.
• Allow guests to scan a QR code to view menus, place orders, and pay online or at kiosks.
• Enable partial payments, shared tabs, or create flexible combo menu options.
• Integrate with Odoo Calendar so customers can book tables online and have reservations appear instantly on the restaurant floor plan.

5. Customer Loyalty & Rewards Programs

Odoo POS empowers businesses to build lasting customer relationships through fully integrated loyalty, discount, and e-wallet systems.

• Register customer details at checkout or scan loyalty card barcodes to recognise returning shoppers.
• Award and redeem points based on order value, specific products, or promotional campaigns.
• Create permanent, time-limited, or seasonal discounts to drive repeat purchases.
• Allow customers to top up balances, use store credit, or receive refunds as wallet credits.
• Configure dynamic pricing by register, customer group, or order quantity to support targeted promotions.
• All loyalty transactions automatically sync with Accounting and CRM for consistent reporting.

6. Online & Offline Reliability

Odoo POS functions reliably even without internet connectivity, ensuring business continuity for stores in regional areas or during network outages.

• Offline mode supports full transaction recording and payments
• Automatic data synchronisation once the connection is restored
• Local cache ensures no sales data loss
• Suitable for mobile or temporary retail setups

7. Product Management

Odoo POS enables comprehensive product management across all stores and sales channels, giving retailers full control over how products are displayed, categorised, and sold.

• Organise items in hierarchical categories and display them by popularity or store-specific relevance.
• Sell products in different units (each, box, kilogram, litre) and keep stock levels accurate in real time.
• Assign several barcodes to one item, ideal for bundled products or multi-supplier catalogues.
• Offer different sizes, colours, or packaging formats under one master product.
• Control whether an item appears as in-stock or out-of-stock at specific locations.
• Weigh products using integrated scales for grocery or bulk sales.

8. Integrated with Other Odoo Modules

Odoo POS works natively with other Odoo applications, such as Odoo Accounting, Inventory, CRM, and E-commerce, creating a unified retail ecosystem without the need for third-party middleware.

• Syncs transactions with Accounting for real-time journals and GST reports
• Updates stock levels in Inventory instantly after each sale
• Links with CRM to capture purchase behaviour and customer insights
• Extends into e-commerce for true omnichannel visibility

Together, these eight features make Odoo POS not just a cash register but a connected retail platform. Next, let’s look at the cost structure of Odoo POS that helps businesses budget effectively.

How much is Odoo POS for Australian Businesses?

Odoo POS pricing in Australia depends on the edition (Community or Enterprise), the number of users, and the implementation scope. The Community edition is open-source and free to use, while the Enterprise edition operates on a subscription model that includes additional features, official hosting, and technical support.  

Beyond the base licence, the total cost also depends on hardware, local partner implementation, and additional modules. Here is a brief breakdown of the pricing:

Understanding these cost factors helps businesses plan their POS investment effectively. But how are real businesses using Odoo POS to turn these capabilities into results? Let’s explore two real-world cases and user insights.

How Businesses Use Odoo POS to Improve Operations

Odoo POS system is widely used by retailers and hospitality businesses worldwide to simplify daily operations, connect in-store sales with accounting and inventory, and deliver consistent customer experiences. In Australia and beyond, it helps businesses unify data across physical stores, online channels, and warehouses for real-time visibility and smoother workflows.

Case 1: A Food & Beverage Company in Belgium

Maison Dandoy is a renowned, family-run biscuit producer in Belgium, known for its handmade speculoos and artisanal sweets. Before adopting Odoo, the company relied heavily on manual systems, which limited its ability to expand and monitor performance across multiple outlets.

Their Challenges

Maison Dandoy faced several operational barriers:

• Retail operations were fragmented across stores with no shared visibility.
• Wholesale and online channels lacked integration with production and accounting.
• Manual inventory tracking created errors and limited transparency.

Watch the video below to see how Odoo POS transformed Maison Dandoy’s retail operations.

Odoo POS As The Key To Streamlined Operations

Odoo POS, combined with other modules, delivered a connected ecosystem where sales, production, and finance data aligned automatically.

Real-time sales synchronisation: Daily transactions from every store are instantly recorded in Accounting without manual entry.

Total traceability: Each product batch is tracked from production to sale, ensuring full quality control.

Unified visibility: The management team now views live performance across departments, improving forecasting and stock planning.

Case 2: A High-quality Outdoor and Indoor Games Brand in Australia

Our client, an Australian retailer specialising in high-quality, eco-friendly outdoor and indoor games, sought an integrated retail management system to unify its multi-channel sales operations.

Their Challenges

Selling through its e-commerce website, eBay, and Amazon, alongside its concept store, the company struggled with fragmented data and manual reconciliation.

• Managing retail, wholesale, and online sales separately caused data duplication.
• No real-time visibility into stock or sales performance.
• Check out inefficiencies due to disconnected payment systems.

Odoo POS For A Smooth Customer Journey

With Odoo POS integrated into its central Odoo ERP platform, the business achieved a seamless connection between in-store sales, inventory, and finance.

• Unified transactions: In-store sales data now syncs automatically with online channels and inventory records.
• Flexible payment options: Integration with Linkly enables secure EFTPOS processing, supporting cash, card, and mobile wallet payments.
• Faster checkout and reporting: Real-time barcode scanning and sales reports help the team identify best-sellers and restock faster.

Pros & Cons: What users are saying about Odoo POS?

Across global review platforms such as G2 and GetApp, Odoo POS is praised for its integration depth, affordability, and ease of use. Users highlight its ability to unify sales, inventory, and accounting into a single workflow, though some note limitations in customisation flexibility.

In general, users on both G2 and GetApp stated that Odoo POS solved many significant problems for their businesses:

• Efficient Sales Processes: Odoo POS increases overall sales efficiency by streamlining the checkout procedure and lowering errors.
• Streamlined Inventory Management: With the integrated inventory management system, users can ensure accurate stock levels and avoid manual tracking.
• Better Reporting & Visibility: Users can now make well-informed decisions with useful sales reports and data from Odoo POS.
• Data & System Consistency: With a centralised business management system, Odoo POS smoothly interacts with other Odoo apps.
• Lower Costs: Odoo POS is affordable for businesses of all sizes, providing a cost-effective alternative to traditional POS systems.

These case studies and user insights show that Odoo POS delivers measurable value when tailored to specific operational needs. Next, we’ll explore how its integrations extend this value across payment, accounting, and analytics systems in Australia.

Odoo POS Integration for Australian Businesses

Odoo POS integrates seamlessly with the systems Australian businesses rely on, from payment terminals and accounting platforms to e-commerce and analytics tools, ensuring GST, BAS, and financial data remain compliant and synchronised.

• Integration with Australian Payment Terminals: Odoo POS integrates directly with Tyro and Linkly, ensuring secure, compliant, and fast in-store transactions. It supports EFTPOS, credit card, and digital wallet payments from major Australian providers and automatically posts transactions to Odoo Accounting for instant reconciliation. Learn how we help configure Odoo POS with Linkly for Australian businesses.
• Integration with Xero or MYOB: Odoo POS can be connected with Xero or MYOB to align retail sales data with external accounting systems widely used in Australia. It automatically syncs invoices, payments, and journal entries, maintaining GST and BAS compliance across both platforms. Explore our detailed guide on Odoo-Xero and Odoo-MYOB integration for Australian accounting teams.
• Integration with e-commerce platforms: Odoo POS integrates with leading e-commerce platforms like Shopify and WooCommerce, allowing Australian retailers to unify online and offline sales operations. It synchronises products, pricing, stock levels, and customers in real time for consistent inventory visibility. See how we support Odoo integration with Shopify and WooCommerce for seamless multi-channel retail management.
• Integration with Power BI: Odoo POS integrates with Microsoft Power BI, enabling businesses to transform transactional data into actionable insights. It aggregates real-time POS, sales, and customer data into interactive dashboards showing key KPIs by region, product, or payment method. Discover how to integrate Odoo with Power BI to enhance analytics across your retail operations.

These integrations make Odoo POS a central hub that unifies finance, operations, and customer experience. Next, we’ll address the most common questions Australian retailers ask before implementing Odoo POS.

FAQs About Odoo POS in Australia

Does Odoo POS work offline without internet access?

Yes, Odoo POS works fully offline and automatically syncs once you’re back online. You can continue processing sales, printing receipts, and recording payments even without an internet connection.

Is Odoo POS suitable for restaurants?

Yes, Odoo POS is highly suitable for restaurants and cafés, offering features like custom floor plans, table management, split billing, and real-time kitchen display integration. It connects front-of-house and kitchen operations seamlessly, ensuring faster service and fewer errors.

Is Odoo POS free or requires a paid license?

Odoo POS is free in the Community version, but most Australian businesses choose the paid Enterprise version for advanced features and integrations. The paid plan includes cloud hosting, accounting integration, and access to Odoo’s full ERP suite.

Is Odoo POS worth trying?

Yes, Odoo POS is absolutely worth trying if you’re looking for a flexible, integrated, and scalable POS system that grows with your business. It stands out for its seamless connection with inventory, accounting, and CRM modules, giving retailers and hospitality businesses a single, unified platform to manage operations. To get started, you can book a free demo with Havi, a certified Odoo partner in Australia, to tailor the setup to your business needs.