What Is An ERP System? Definition, History, Features, Implementation & Comparison

ERP operates as a comprehensive software system that integrates key business operations such as selling, human resources, finance, and supply chain within a single dashboard. This system started as a core manufacturing solution and it continues to transform business processes through its path to AI-powered cloud capabilities.

This guide will explain how ERP has developed through the years while detailing its key characteristics, different types, and differences from other business software systems.

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What Is ERP?

Enterprise Resource Planning (ERP) system is a software that integrates core business procedures and performs them through real-time data synchronisation. The system gathers all data from key business functions such as finance, human resources, marketing, supply chain and manufacturing and stores them in a single integrated platform. An ERP system automates workflows to deliver real-time insights, leading to enhanced operational efficiency while improving decision-making capabilities and increasing scalability.

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What is ERP - Enterprise Resource Planning system?

Specifically, businesses can customise ERP systems to create and develop industry-specific features that meet unique operational needs. Read more on our research and analysis of ERP system examples by industries as below:

  • ERP in Retail
  • ERP in Distribution
  • ERP in Logistics
  • ERP in Manufacturing
  • ERP in Real-estate
  • ERP in Supply Chain
  • ERP in Healthcare

Who Uses ERP And Why?

Companies of all sizes from many sectors including manufacturing, wholesale distribution, retail, healthcare, high tech, education, or finance industries employ ERP systems. Organisations use ERP software as a tool to achieve operational efficiency, minimise expenses and boost productivity. Here are its key advantages for businesses:

  • Data centralisation: With a centralised data structure, ERP systems help eliminate data silos and achieve data management consistency and accuracy.
  • Workflow automation: Automated processes enable businesses to minimise repetitive work while improving operational efficiency across key areas such as accounting, inventory tracking and HR management.
  • Real-time analytics: By continuously generating, processing, and delivering data across different functions, ERP systems provide real-time and accurate insights for better decision-making.
  • Regulatory compliance: The system allows businesses to maintain compliance by integrating automated record-keeping and reporting features.
  • Scalability: The system enhances long-term growth by allowing users to integrate new modules and adjust or customise them based on additional requirements.

How Does An ERP System Work?

An ERP system allows seamless data flow between departments through its central database and modular architecture. These systems include the following main concepts

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Four key factors that explain how an ERP works

  • Architecture: An ERP’s modular architecture enables different business functions (i.e. finance, procurement and supply chain) to operate as interconnected system entities. Organisations have multiple deployment options, including on-premises, cloud services, and hybrid (combining both previous approaches).
  • Data flow: Every new data in the system flows immediately through every relevant or required module in real-time. For example, when processing a sales order, the system will trigger updates in inventory records and financial journals while performing important adjustments to production planning.
  • Integration: Modern ERP systems are designed to integrate with third-party applications through APIs, middleware, or built-in connectors that allow data to flow seamlessly. Businesses can choose to integrate with Customer Relationship Management (CRM), Business Intelligence (BI) or e-commerce platforms to develop a unified operational system.
  • Role-based access: ERP systems also provide role-based user security by authenticating users based on data encryption and granting permissions based on individual roles. For example, a manufacturing company may provide several individuals with specific access to inventory and supply chain modules, and the HR personnel can only access employee and payroll data.

What Are The Main Types Of ERP Systems?

Modern ERP solutions come in three primary deployment models:

Features

Cloud ERP

On-Premise ERP

Hybrid ERP

Explanation

Cloud ERP runs on external servers that users can access using a web browser.

On-premise ERP runs on the company's local servers and is managed by internal IT personnel.

Hybrid ERP allows businesses to maintain their core data on local servers whereas they access cloud-based applications.

Deployment

Users can access through the vendor's cloud computing platform. It does not need local server installation.

Users install this system on local servers and their IT teams must take care of setup and ongoing maintenance procedures.

Users combine cloud-based and locally hosted modules within their ERP system infrastructure.

Cost

With subscription-based pricing (SaaS ERP), businesses pay lower initial costs. The payment can be monthly or annually.

Extensive initial funding is necessary to acquire software programs, hardware products or IT capabilities

Moderate costs with flexible pricing. Businesses can optimise financial resources by maintaining core operations on-premises yet utilising cloud features as necessary.

Maintenance

The vendor takes full responsibility for maintaining the system through software updates, security patches and system upgrades.

The system needs dedicated internal IT professionals to conduct technical updates and solve security issues.

IT support for cloud modules can be handled by vendors but businesses need internal staff to maintain their on-site components.

Accessibility

This system operates through the Internet which benefits companies with remote employees or multiple locations.

Employees who want to access the system must either work on-site or through VPN connections.

Cloud-based modules can be accessed remotely but on-premise components need internal network access.

Security & Compliance

The vendor maintains the operational security updates, data protection compliance, and encryption methods to secure system data

Companies maintain complete control of their security policies, data protection and regulatory compliance through dedicated IT resources.

Local servers maintain sensitive data control while cloud solutions handle non-critical tasks. Both the business and its ERP vendor carry joint responsibility for security activities.

Selecting an ERP system depends upon four primary factors: budget limitations, data security needs, industry requirements and the organisation's IT capabilities.

Most businesses find cloud ERP to be their best option due to flexibility and cost-effectiveness, yet regulated sectors often select on-premise ERP for their critical data management needs. Businesses that aim to migrate from legacy systems to cloud-based solutions can benefit from hybrid ERP since it supports core on-premise operations.

How Have ERP Systems Evolved?

According to research published by the International Journal of Research Publications, researcher Goldston stated that since the 1960s, ERP systems have undergone a significant transformation. The diagram below describes the evolution of ERP systems from the 1960s until today, evolving from core inventory management tools to modern AI-powered business platforms:

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ERP systems from the 1960s until now

The concept of ERP systems started during the 1960s when Material Requirements Planning (MRP) became the first solution that helped manufacturers monitor their raw materials and production sequences. Throughout the 1980s, Manufacturing Resource Planning (MRP II) took on scheduling and quality control capabilities.

During the 1990s, ERP was modernised with the capability to merge business functions such as finance, human resources, and sales. The standard deployment practice during that period was running ERP through on-premise infrastructure, and this required expensive maintenance of local server infrastructure.

During the late 1990s, cloud ERP appeared as a new system and later grew popular during the 2000s. The differentiating factor of cloud systems stems from their external server location, as users can access the system via the Internet. The launch of Cloud ERP has significantly reduced high infrastructure expenses, provided automated software updates, and allowed for remote access.

The market now opts for cloud ERP because of its scalability features, AI automation capabilities, and real-time data processing benefits. Moreover, many organisations go for hybrid ERP implementation - through which they combine control approaches between on-premises and cloud-based installation.

What Are ERP System’s Key Features?

ERP systems include seven essential features that transform them into a robust management tool for organisations across industries:

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7 Key features of ERP systems

  • Finance & Accounting: ERP systems contain a complete financial management module that optimises accounting operations, budget generation and financial statements management. The system provides real-time access to financial data, automates tax compliance, and supports multi-currency, keeping business accounting accurate while ensuring its transparency.
  • Human Resources (HR) & Payroll: An ERP system simplifies every aspect of managing employee data alongside payroll procedures, employee benefits administration and regulatory compliance management. The HR modules help deliver efficient HR services by automating recruitment, performance management and workforce planning tasks.
  • Supply Chain & Inventory Control: The ERP allows businesses to manage procurement activities, inventory operations and order distribution in real-time. Advanced system features can also help users prevent stockouts, minimise excess inventory and manage supplier collaboration systems.
  • Manufacturing: Manufacturers use ERP systems to plan their production runs, schedule operations and maintain top-level product quality control. The system helps perform efficient workflows because it can track materials from start to finish and guide manufacturing operations while overseeing machine activity to avoid organisational waste and downtime.
  • Customer Relationship Management: An ERP integrated with CRM provides businesses with real-time customer tracking capability, leads management and sales operations. Consolidated customer data helps businesses deliver better service experiences while retaining customers with targeted marketing initiatives.
  • Project Management: ERP systems also help organisations perform efficient project planning, tracking, and management activities across their operations. The platform delivers multiple tools for users to delegate tasks, distribute resource distribution, optimise budgets and evaluate project performance.
  • Business Intelligence & Analytics: Modem ERP systems integrate analytics features with reporting capabilities to transform raw data into strategic insights. Businesses can achieve better results by using real-time dashboards and predictive analytics with customisable reports to make more informed decisions.

What Are The Differences Between ERP & Other Business Software?

Many businesses use specialised software to manage different functions, but an ERP system stands out by integrating multiple processes into a single platform. Below, we compare ERP with four key business software to help you understand their differences and determine which solution best fits your needs:


Accounting Software

Customer Relationship Management Software (CRM)

Material Requirements Planning Software (MRP)

Manufacturing Execution Systems (MES)

Explanation

Processes financial information, bookkeeping operations, and reporting requirements.

Handles contacts between businesses and their customers along with other prospects.

Helps manufacturing companies manage and optimise production plans.

Provides real-time tracking and control of actual manufacturing processes.

Key function

Streamlines invoice, payroll and expense processing, as well as taxing standards for compliance.

Stores customer information and tracks sales prospects, providing automated marketing capabilities and better service quality.

Manages raw material management, production scheduling and inventory to enable proper material supply at appropriate times.

Tracks operations, monitors machine status and performs quality checks throughout the manufacturing procedures.

Examples

QuickBooks, Xero, MYOB.

Salesforce, HubSpot, Zoho CRM.

MRPeasy, Access FactoryMaster.

Siemens Opcenter Execution, Infor MES.

Key difference vs. ERPs

Centralises financial data & procedures.

Integrates customer-related data & processes.

Focuses on manufacturing/ production needs.

Streamlines shop-floor management.

If you’re looking for more detailed comparisons between an ERP and another business software, these comprehensive analyses might be what you’re looking for:

  • ERP vs MRP Guide
  • ERP vs MES Guide
  • ERP vs CRM Guide

Are you running a business that needs to utilise ERP in the long term? Read the next section to explore the best open-source ERP with the most affordable pricing in the market.

Which Is The Best ERP For Growing Businesses In Australia?

Small and medium businesses in Australia should consider using Odoo because the vendor has developed features focusing on the local market requirements with a competitive pricing package. Moreover, Odoo stands apart from other solutions by delivering a modular structure that any growing businesses can utilise later in their long-term growth strategy.

Explore the key reasons in the illustration below to understand why Australian businesses are opting for Odoo:

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Odoo’s Localisation Features For Australia

What Is ERP Implementation?

ERP implementation describes the deployment process of ERP systems into a business’s operations. After selecting the ERP system that best fits your business, get yourself prepared for a strategic implementation project. When ERP implementation succeeds, it enhances operational efficiency while increasing data integrity and providing further growth potential.

The image below demonstrates the seven key stages of an ERP implementation project:

what is erp implementation havi technology pty ltd

What are the key stages of ERP implementation?

Learn more about the details in the ERP Implementation Guide for beginners.

Getting Started With Leading ERP Solutions

What is ERP’s role in modern business management? ERP systems are beyond basic software. They serve as a strategic tool that helps businesses improve operational efficiency with integration, customisation, and long-term growth capabilities.

To select an optimal ERP solution, you must assess your specific business requirements to determine if it requires cloud, on-premises or hybrid deployment. As an accredited partner of leading ERP vendors in Australia, Havi Technology offers the expertise to support your ERP project with strategic planning and implementation. Schedule a consultation and discuss your requirements with our experts.

1. How do I choose the right ERP system?

To select the right option, take into consideration these main aspects: company size, IT capabilities, financial planning (budget) and industry rules/specifications. Cloud-based ERP pricing is more flexible and affordable, but on-premise systems offer you complete system control. Hybrid ERP combines both.

2. What are the top ERP vendors in the market?

Leading ERP vendors comprise Microsoft, Odoo, Oracle, SAP and Infor. Each system in the list provides solutions that target specific business requirements, types of industries and company sizes.

3. What are the costs of ERP systems?

The cost of ERP depends on three core elements which include deployment method, licensing options and customisation specifications. Cloud ERP users must subscribe to a chosen service package, while on-premise users must make substantial purchases covering software, hardware, and maintenance fees.

4. Is ERP only for large businesses?

No, it is not. The modern cloud-based ERP solutions enable small and mid-sized businesses to access ERP features and automation capabilities at reasonable costs. It helps them automate operations and reach growth targets effectively.

References:

Want to see how Havi can help with your ERP software implementation?

Let our dedicated team support you every step of the way.

Want to see how Havi can help with your ERP software implementation?

Let our dedicated team support you every step of the way.

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