TABLE OF CONTENTS
- What Are the AI Features Already Available in Odoo? (Before the AI App)
- 1. Odoo AI Website Builder
- 2. Odoo AI Text Generation (ChatGPT Integration)
- 3. Odoo AI OCR for Invoices & Documents
- What’s the Odoo AI App? (From Odoo 18.3 and Beyond)
- 1. AI Agents
- 2. AI Fields
- 3. AI Draft
- 4. AI-Powered Server Actions
- 5. AI Email Template Prompts
- How Australian Businesses Can Tailor Odoo AI with Havi’s Enhancements
- 1. Advanced AI OCR for AU Financial Documents
- 2. AI Predictive Analytics and Forecasting
- 3. Custom AI Chatbots for Various Purposes
- 4. Local Integration Scenarios
- From Adoption to Confidence: Frequently Asked Questions
- 1. Does Odoo AI work with Xero, MYOB, or Employment Hero (KeyPay)?
- 2. What AI features are available across different Odoo modules?
- 3. How does the Odoo AI App differ from using ChatGPT?
- 4. Will AI in Odoo replace my sales or finance team?
- How to Get Started with Odoo AI? - A Practical Guide for AU Companies
- 1. Identify high-impact use cases
- 2. Enable built-in Odoo AI features
- 3. Demo the Odoo AI App
- 4. Customise for your Australian context
An Odoo consultant is a specialised advisor who helps businesses plan, implement, and optimise Odoo across the entire project lifecycle — from initial process mapping, configuration, and customisation, to user training and long-term system support. Their role is not just technical; they align Odoo with real business goals to ensure measurable results.
For Australian businesses, Odoo consultants help tackle local challenges such as GST and BAS compliance, Single Touch Payroll (STP), and industry-specific workflows. In Oceania, the consulting ecosystem is expanding — over 33 new certified Odoo partners were announced at the Odoo Business Show Sydney 2025. Australian companies now have stronger access to local experts who can deliver faster rollouts and dependable long-term support.
In this article, you will learn:
Key Roles and Responsibilities of An Odoo Consultant
An Odoo consultant ensures the ERP system is planned, implemented, and supported in a way that reflects business needs, compliance obligations, and growth strategies. Their role is broader than software setup — they bridge strategy and execution.
Core Responsibilities in Odoo Projects
An Odoo consultant’s role integrates business analysis, solution design, and technical delivery. Each stage demands structured involvement to convert business needs into measurable outcomes.
Functional vs Technical Consultants: What’s the Difference?
The key difference between functional and technical Odoo consultants lies in their focus — functional consultants optimise business processes, while technical consultants build and extend the system to support them. The table below shows these key differences across factors:
Aspect
Functional Consultants
Technical Consultants
Primary Focus
Business processes, workflows, and user adoption
System architecture, code, and technical integrations
Key Responsibilities
Stakeholders Interactions
Works closely with business users and management
Works closely with developers, IT teams, and system admins
Value to Business
Ensures Odoo reflects day-to-day operations and drives adoption
Ensures Odoo can be tailored, extended, and scaled to business needs
Key takeaway for businesses
A successful Odoo project requires both functional and technical expertise — but expertise alone isn’t enough. What matters is how these skills turn into real business outcomes such as compliance, faster rollouts, and stronger adoption. Let’s explore how Odoo consultants deliver measurable value for Australian businesses.
How Odoo Consultants Add Value for Australian Businesses
Odoo consultants enable Australian businesses to achieve compliant, efficient, industry-specific, widely adopted, and scalable ERP implementations. Their expertise transforms Odoo from a generic platform into a tailored solution that aligns with local regulations, accelerates deployment with reduced risk, adapts workflows to sector needs, drives user adoption across teams, and ensures long-term support. The illustration below highlights the key ways Odoo consultants support businesses in Australia.
Ensuring Compliance with Local Requirements
Compliance with GST, BAS, and Single Touch Payroll (STP) is non-negotiable for Australian businesses, and this is where Odoo consultants make a direct impact. They configure the Odoo modules, such as Odoo Accounting, Odoo Invoice, to handle tax calculations, reporting formats, and payroll submissions accurately, helping businesses avoid penalties and maintain trust with regulators.
Faster, Risk-Reduced Implementations
Odoo consultants accelerate Odoo implementation while reducing risks of delays and cost overruns. By following proven project frameworks, they prevent common mistakes like over-customisation, misaligned configurations, or poor testing. The result is a project that stays on track — delivered on time, within budget, and ready for use.
Tailored Workflows for Australian Industries
Another advantage lies in the ability to design workflows around industry-specific needs. They help businesses adapt Odoo to fit established practices — whether that means meeting compliance requirements in manufacturing or synchronising online and in-store operations for retailers. This approach ensures the system supports day-to-day operations instead of disrupting them, turning Odoo into an enabler of efficiency rather than a constraint.
Improved User Adoption Across Teams
Consultants strengthen adoption by making Odoo practical and accessible for every team. Through training sessions, tailored onboarding, and responsive support, they help staff gain confidence in using the system. When adoption is high, data quality improves, collaboration increases, and the ERP delivers a faster return on investment.
System Integration & Local Support
Odoo consultants ensure smooth integration between Odoo and the tools Australian businesses already rely on — from accounting software and e-commerce platforms to logistics. This reduces disruption, keeps data consistent, and makes Odoo fit naturally into daily operations. At the same time, access to local consultants and partner networks provides businesses with timely, reliable Odoo support that understands regional regulations and industry practices.
These benefits show why the right consultant can determine whether Odoo simply runs or truly transforms a business. Next, we’ll look at what to consider when choosing a trusted Odoo consultant in Australia.
What to Look for in a Trusted Odoo Consultant in Australia
The right Odoo consultant is defined by more than technical know-how — they combine Odoo expertise, business understanding, and local compliance knowledge. These qualities ensure the consultant can guide an ERP project from planning to long-term success. These qualities are what businesses should focus on when evaluating potential partners:
With a clear picture of what makes a consultant trustworthy, the next question is practical: how much does it cost to hire an Odoo consultant in Australia?
How Much Does It Cost to Hire an Odoo Consultant in Australia?
Hiring an Odoo consultant involves understanding not only the pricing structure but also the value they bring to a project. Costs can vary widely based on engagement type, project complexity, and consultant expertise.
Typical Pricing Models in Australia
Key Factors Influence Consultant Costs
ROI for Australian Businesses
Despite the upfront cost, most businesses find that Odoo consulting delivers a measurable return on investment. This ROI often comes from:
Understanding these factors helps Australian businesses set realistic expectations before entering vendor discussions, ensuring informed decision-making and appropriate budget allocation. Let’s explore where to find the right consultants in Australia in the next section.
Where to Find Reliable Odoo Consultants in Australia
Reliable Odoo consultants in Australia can be found through certified partner networks, professional referrals and events. By exploring all three, businesses can balance assurance from certified partners, confidence from peer recommendations, and insight gained through meeting consultants face-to-face.
Certified Odoo Partner Network in Australia and New Zealand
The Odoo Partner Network is one of the most reliable ways to find trusted consultants. Certified partners provide end-to-end Odoo implementation services, tailored for various industries. Their status is backed by clear criteria such as successful project numbers, customer retention rates, and ongoing certification. Within this network, Havi has been a top-selected Odoo partner, known for innovation with AI-driven capabilities, advanced local integrations, and an ISO-certified team.
Business Networks, Referrals, and Industry Events
Referrals and industry events are another proven route to identify credible Odoo consultants. Recommendations from peers are usually valuable as they are based on real experience. At events like the Odoo Business Show, you can meet consultants in person, ask questions, and see how they work. This makes it easier to judge if they are the right match for your business.
Local vs Overseas Consultants: Which Suits Australian Businesses Better?
Deciding between local and overseas consultants depends on priorities such as cost, communication, compliance, and support. Here is a comparison table that helps you make the right decision.
Comparison Table: Local vs Overseas Odoo Consultants
Factor
Local Consultants (Australia)
Overseas Consultants
Compliance & Local Knowledge
Strong expertise in GST, BAS, STP, and Australian standards
Limited; may need extra alignment
Communication & Time Zone
Real-time collaboration during business hours
Possible delays due to time zone differences
Cost
Typically higher rates
Often more cost-competitive
Support & Training
Easier for on-site support and user training
Usually remote, may limit hands-on support
Scalability
Balanced resources, often mid-sized teams
Access to larger offshore teams for technical work
Finding consultants is only half the task — the real challenge is choosing the one that fits your goals and way of working. Let’s break down the key criteria in the next section: How to Choose the Right Odoo Consultant in Australia.
How to Choose the Right Odoo Consultant in Australia
Choosing the right Odoo consultant is a critical step to ensure a successful Odoo implementation. Below is a structured process that evaluates experience, technical expertise, local compliance knowledge, and practical support capabilities. The illustration below shows five crucial steps to evaluate an Odoo consultant’s experience and expertise.
Step 1: Review Case Studies and Experience
Begin by examining the consultant’s portfolio and case studies of Australian projects. This step ensures that the consultant understands both local regulations and the unique needs of your business sector. Key considerations:
Step 2: Evaluate Strategic and Functional Capabilities
Rather than technical ability, assess how the consultant drives business outcomes:
Step 3: Assess Communication and Collaboration Skills
Strong communication ensures that project objectives, milestones, and expectations are clearly understood across all teams. When assessing a consultant, look at their ability to:
Step 4: Verify Compliance Knowledge and Certifications
Ensure the consultant can guide your business safely through regulatory requirements:
Step 5: Shortlist and Conduct Interviews
After initial screening, engage shortlisted consultants in discussions to assess:
Odoo Consultant in Australia: Additional Insights
When businesses consider working with an Odoo consultant in Australia, a few common questions naturally arise. Here are clear answers to help decision-makers evaluate their options with confidence.
1. Do I need an Odoo consultant for implementation?
Yes — most Australian businesses benefit from hiring a consultant once they go beyond basic features. Local compliance for GST, BAS, and payroll often requires expert setup. Without guidance, companies risk misconfigurations that lead to costly errors later.
2. What’s the difference between an Odoo consultant and an Odoo developer?
A consultant focuses on business processes, system configuration, training, and change management, while a developer handles technical tasks such as custom module development, API integration, and database optimisation.
3. Is it better for an Australian company to hire a local consultant or outsource overseas?
Local consultants offer strong knowledge of GST, BAS, STP, and industry practices, along with easier communication and on-site support. Overseas consultants may provide lower costs but pose higher risks in compliance, time zones, and coordination. Decision-making should weigh the budget against the complexity of compliance and local business needs.
Final Considerations Before Deciding
Selecting the right consultant involves evaluating roles, cost, technical skills, and local compliance expertise. Australian businesses benefit from consultants who can deliver tailored workflows, ensure regulatory compliance, drive user adoption, and provide scalable long-term support. If your business is considering Odoo, connect with Havi — Australia’s ISO-certified, AI-driven Odoo partner — for expert guidance and innovation.