How Odoo Unifies Operations for An Australian Landscaping Supplies Business

Odoo empowers businesses such as landscaping and construction suppliers to cut through the chaos of disconnected systems. Its modular, all-in-one platform helps unify sales, inventory, finance, and fleet operations, with built-in integrations, flexible workflows, and support for Australian tax compliance.

Havi Technology has recently partnered with a well-established landscaping and outdoor materials supplier in Australia to replace their legacy systems with one powerful Odoo system. Over 12 months, we designed and implemented a custom, end-to-end solution built around the way their team works - from the yard to the delivery site.

The result? A single source of truth across operations, and a business ready to scale. Want to see what that journey looked like - and what your business could look like with Odoo? Let’s dive into the story.

Our Client

Our client is a well-established landscaping and outdoor materials supplier in Brisbane, Australia, renowned for its extensive product range, which includes soils, mulches, pavers, and blocks. With extensive experience and a reputation for “on-time delivery,” they help homeowners and builders bring their outdoor visions to life with quality materials and exceptional service.

As their operations grew, so did the complexity of their back-office systems and delivery logistics. Managing it all with disconnected systems wasn’t just time-consuming - it was holding them back.

The Challenge - How Disconnected Systems Held Them Back

Despite strong market performance, our client faced growing pains common to many Australian supply and construction businesses. They relied heavily on disconnected systems - one system for driver jobs management, one system for production scheduling and planning, and one system for sales & customers management, and manual processes for managing customer records, financials, and inventory.

This patchwork approach made it hard to track inventory in real time, enforce credit limits, plan driver routes efficiently, and forecast financials with confidence. Without an integrated system, team members were spending more time managing data than serving customers or improving the business.

That’s when the client turned to Havi Technology, with a goal to migrate, customise, and unify all core operations on Odoo ERP.

The Solution - A Custom Odoo ERP Built Around Real Operations

When the client approached us, they needed a system that could reflect the complexity of their operations without adding more friction. Over 12 months, our team worked side by side with theirs, designing a custom Odoo solution that replaced manual tasks, disconnected tools, and workarounds with a connected, scalable system.

From Accounting and Sales to Manufacturing, Inventory, and Fleet Management, every piece was built to match how they actually work - on the ground, in the yard, and on the road.

Accounting: Integrated refund flow, vendor approvals, reporting

Odoo Accounting centralises key financial processes — refunds, approvals, and reporting — into a single, automated system. Our client now manages payroll journals, credit approvals, and cash flow forecasting all within Odoo. This gave their team tighter control, improved compliance, and real-time forecasting. KeyPay integration ensures payroll data flows directly into Odoo for accurate reporting. Partner Statements are auto-generated based on terms and sent in batches. Cash flow forecasting combines budget and historical data to reduce financial risk.

Odoo Sales & CRM: Unified sales channels and customer data

With Odoo Sales and Odoo CRM, all sales channels and customer data are centralised, enabling faster sales, smarter workflows, and better customer service. The system supports multiple sales order types per line item and integrates seamlessly with payment options — including Adyen terminals and payment links — to ensure smooth transactions and easy refunds. Fleet integration syncs truck and driver data with job dispatch directly from confirmed orders.

Procurement & Inventory: Clean, Trackable, Efficient

Odoo’s procurement and inventory tools give full visibility and control over stock and vendor processes, ensuring clean and efficient operations. Our client can now create, confirm, and track RFQs and purchase orders with full vendor traceability. Sales orders automatically trigger manufacturing or pickup processes, while picking slips and loads are managed based on real-time stock levels.

Manufacturing: Clear workflows for custom orders

With Odoo MRP, the client can manage make-to-order production more efficiently, from sales order to delivery. Sales staff can create manufacturing orders directly from sales orders, with customer notifications sent when items are ready. The system supports partial fulfilments, helping avoid bottlenecks and unnecessary delays.

Fleet & Logistics Management: A major leap forward

Odoo Fleet consolidates all vehicle and logistics data into one system for better planning, tracking, and job scheduling. Trucks and vehicles are categorised, scheduled for maintenance, and monitored through usage history. Custom Odoo solutions replicate and enhance job scheduling logic, integrated with sales and inventory. Drivers can filter jobs by date or truck type for easier dispatch.

Data Migration: Clean, Accurate, and Seamless

Our team migrated all critical business data — products, invoices, and vendor accounts — into Odoo, ensuring a seamless transition with no downtime. This allowed the client to continue operations smoothly, with complete and accurate records from the start.

WooCommerce Integration: Real-time sync between sales and operations

Odoo and WooCommerce integration ensures that online sales, inventory, customer data, and fulfilment workflows are fully synchronised in real time. WooCommerce orders are instantly reflected in Odoo, triggering stock updates, payment tracking, and delivery processes. Product details, pricing, and promotions are centrally managed in Odoo and automatically updated on the website — supporting multi-store operations and consistent customer experiences across all sales channels.

The Results - One unified system and measurable impact

Moving to one central Odoo system has given our client clear visibility and control over their entire business — from sales and inventory to finance and logistics. With everything now connected, the team can work faster, make better decisions, and handle growth without extra strain.

Key outcomes include:

• Real-time visibility across orders, inventory, deliveries, and finances for faster, data-driven decisions
• Live driver logistics replace manual boards with integrated job planning and dispatch tools
• Faster payments and better cash flow through seamless Adyen integration (terminals, links, and refunds)
• Fewer manual errors due to automation and built-in data validation
• Smarter credit control that protects revenue while keeping operations smooth
• Improved customer experience, with on-time delivery and accurate records every step of the way.

Final Thoughts

For many Australian suppliers, the challenge isn’t demand — it’s managing complexity as the business grows. Disconnected systems create delays, errors, and missed opportunities. With Odoo, our client now runs a streamlined, data-driven operation that’s faster, more accurate, and ready for the future. Whether you're in landscaping, construction, or any supply-driven industry, replacing legacy tools with Odoo can help you simplify operations, reduce risk, and focus on growth.

Want to future-proof your operations with Odoo? Contact Havi Technology today to explore what’s possible for your business.